Experience in training, developing, and motivating people to reach specific goals. Inclusive, approachable, and proactive leader, leading though influence and transformational principles. 7 years classroom experience with adult learners. Business operations and human resource management experience. Analytical, decision making, conflict management, and organizational skills. Extensive and demonstrated commitment to quality customer service and a determined focus on client and organizational objectives.
Registrar August 2015 to CurrentBrown Mackie College － Oklahoma City, OK
Monitor and coordinate with all members of staff and faculty all
student retention activities related to student academic progress,
student attendance, and behavioral concerns.
with other department Directors and Program Coordinators to ensure all
activities meet compliance standards with accrediting agencies, Department of Education, and Veteran Administration.
Create course schedules, register students, analyze transcripts, including military transcripts for acceptable transfer of credits for incoming students.
Create and maintain
student academic files, coordinate with Admissions and Financial
Services departments to ensure enrollment and student activity documents are complete.
daily attendance reports, student progress reports, At-Risk Student
reports, weekly operations and end of month reports.Monitor overall student population.
Organize and facilitate graduation ceremonies.
Director of Education November 2014 to May 2015Platt College － Oklahoma City, OK
Determine staffing requirements, and interview, hire and train new employees, evaluate performance and terminate departmental personnel.
Train instructors and program coordinators in techniques and skills for teaching and dealing with students.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
In addition to continued Registrar / Student Services activities.
Registrar / Student Services Coordinator December 2012 to November 2014Platt College － Oklahoma City, OK
Monitor and coordinate with all members of staff and faculty all student retention activities related to student academic progress, student attendance, and behavioral concerns.
Advise students to help them understand and overcome personal, social, or behavioral problems affecting their educational progress, directing them to appropriate resources.
Review student misconduct reports requiring disciplinary action, and advise students regarding such reports.
Work with other department Directors and Program Coordinators to ensure all activities meet compliance standards with the Accrediting Commission of Career Schools, Oklahoma Board of Private Vocational Schools, the Department of Education, American Culinary Federation, National Accrediting Agency for Clinical Laboratory Sciences, and the Oklahoma Board of Nursing.
Create course schedules, register students, and coordinate teaching assignments and room assignments to ensure optimum use of buildings and equipment.
Create and maintain student academic files, coordinate with Admissions and Financial Services departments to ensure enrollment documents were complete.
Analyze transcripts, including military transcripts for acceptable transfer of credits for incoming students.
Generate daily attendance reports, student progress reports, At-Risk Student reports, weekly operations and end of month reports.
Monitor overall student population.
Provide assistance to faculty and staff in duties such as teaching classes, conducting orientation programs, issuing transcripts, and scheduling events.
Participate in faculty and college committee activities.
Represent campus at community and campus events, in meetings with other institution personnel, and during accreditation processes.
Adjunct Instructor January 2006 to December 2012Platt College － Oklahoma City, OK
Prepare, organize, and deliver real- world lectures and course content in business and general education courses.
Adapt classroom material to reach adult learners utilizing various medias and accommodating all learning styles.
Motivate students to actively participate in the educational process within the classroom.
Initiate, facilitate, and moderate classroom discussions.
Evaluate and grade students' class work, assignments, and papers.
Maintain student attendance records, grades, and other required records.
Domestic Reservations Supervisor January 1999 to January 2006Hertz Corporation － Oklahoma City, OK
Supervisor in department of 475 agents directly supervise 30 agents.
Train and develop agents in both classroom & individual settings.
Maintain a professional and productive work environment.
Listen, analyze, and resolve customer complaints regarding services, products, or personnel.
Administer and oversee completion of special projects and events, including ongoing, internal art group.
Master of Science : ManagementSouthern Nazarene University － Bethany, OKManagement
Bachelor of Science : Human ResourcesSouthern Nazarene University － Bethany, OKHuman Resources