Seeks a position that will help me to grow professionally while utilizing my skills and experience to meet and exceed company's goals and expectations.
Communication- Excellent written, verbal, and oral communication skills
Reliable and adaptable, learns and implements new systems quickly
Meets and greets customers with a smile confidence and enthusiasm
Knowledgeable of computers, Word Suite, Internet, and Email
Knowledgeable of copiers, faxes, scanners, and their uses
Able to type 40 words per minute and perform data entry, filing (alpha/numeric)
Represents a company with professionalism
Does what is expected of a top-notch, hard-working employee
Registrar01/2016 to 04/2016Memorial Hospital
Interview patients at workstation or at bedside to obtain all necessary account information for Parallon client Hospitals.
Bed-side registration performed utilizing carts/computers on wheels Ensure charts are completed and accurate Verify all insurance and obtain pre-certification/authorization Calculate and collect patient liable amounts Ensure that all necessary signatures are obtained for treatments Answer any questions and explains policies clearly Process patient charts according to paperwork flow needs and established productivity standards Welcome patient and family members in a professional manner.
Contact the nursing staff for emergency medical needs and answer patient and visitor questions Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule Search MPI completely and assign the correct medical code number.
Notify Medical Records for any duplicate unit numbers Verify insurance benefits and determines pre-certification status.
If pre-certification is needed, call the insurance precept department and initiate review or verify authorization number provided by scheduling staff.
Enter all information and authorization numbers into the registration system.
Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
Obtain copies of necessary identification and insurance cards.
Explain policies regarding services, charges, insurance billing, and payment of account.
Request full or partial payment for services rendered according to collection policies.
Issue a Business Office letter to all patients according to policy Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO.
Collect co-pays, deposits, and deductibles and documents collection status in the system and chart.
Issue waivers for signatures when appropriate.
Admin Assistant 05/2016 to CurrentCoggin Toyota At the AvenuesJacksonville, Florida
Greets customers and assist with any questions they may have Retrieves items for customers according to their request Controls inventory by making sure items are properly stored and accounted for Conducts cash, credit and debit card transactions for customers and provided correct change and/or receipts Responsible for cleanliness and order of the store Knowledgeable about products and recommends other products and or services Received customers' complaints and resolved complaints when possible Verified credit cards and proper identification before any sales transactions to ensure maximum protection against compromise, misuse and theft.
Sales Representative 11/2013 to 01/2016Ladies FootlockerJacksonville, FL
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Delivering sales, outstanding customer experience, and operational expectations Maintaining personal and productivity goals Connects with every customer by asking open-ended questions to assess needs Ability to learn and share expertise of products and trends to fit customer's needs Maintains an awareness of all product knowledge, and current or upcoming product / trends Contributes to a positive and inclusive work environment.
Front Office ClerkOakleaf High SchoolOrange Park, Fl
Answered multi telephone lines Received and directed visitors Ran errands and made deliveries for admin staff Word processing, filing and faxing Checked all visitor's photo identification upon entrance to the school.
High School Diploma2012Oakleaf High SchoolOrange Park, Fl
Bachelors: Arts SociologyAmerican Public University SchoolArts Sociology
photo, alpha, benefits, billing, charts, oral communication, credit, client, customer satisfaction, data entry, debit, Email, faxes, faxing, filing, financial, insurance, inventory, Office, Word, nursing, copiers, policies, presenting, research, sales, scanners, scheduling, telephone, type, Word processing, Excellent written