Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) XXX-1000 - Cell: - - -
Professional Summary

Compassionate Pennsylvania Board-Certified Registered Nurse with seven years of experience in offering comprehensive patient care in med-surg/telemetry environments with focus on hemodialysis and cardiac patients. Work well with diverse patient population and foster trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Proven history of success in optimizing patient care as an Registered Nurse Case Manager. Minimize hospital stays through detailed focus on internal systems and individual patient needs. Focused on boosting utilization and department operational efficiency.

  • Medical evaluation
  • Case Management
  • Patient counseling
  • Direct patient care
  • Chronic disease management
  • Charting and clinical documentation
  • Regulatory Compliance
  • Patient assessments
  • Patient privacy
  • EMR / EHR
  • Care plan development
  • Emotional intelligence
  • Staff education and training
  • Shared governance
  • Palliative care awareness
  • Proper catheter insertion/removal
  • Performing EKGs
  • IV setup
  • Call triaging
  • Staff Supervision
  • Foley catheters
  • Diabetes and nutrition education
  • Medication Administration
  • Family Education
  • Strong clinical judgment
  • High level of autonomy
  • Precepting
  • Professional bedside manner
  • Home care
Work History
05/2019 to 03/2020
Registered Nurse Case Manager Amedisys Home Health Services Athens, GA,
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Provided complete care to home health patients, including physical assessments, medication and chronic disease management.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Educated family members and caregivers on patient care instructions.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Identified chronic and acute conditions by conducting health screenings and reviewing patient histories.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Vaccinated patients to protect individuals from pneumonia, influenza and other illnesses of concern.
  • Provided exceptional care to 90 chronic patients needing complex care to manage CHF, COPD, ESRD, DM and rehabilitation.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
05/2013 to 05/2019
Registered Nurse, Medical-Surgical Unit Hendricks Regional Health Danville, IN,
  • Oversaw delivery of care for all patients on 32-bed medical-surgical unit, providing direct care to up to five patients, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians and unit clerks.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
  • Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
  • Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Monitored hemodynamic variances to identify signs of life-threatening complications.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Led successful twelve person team comprised of RNs, LPNs and ancillary staff.
  • Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Implemented interventions, including medication and IV administration, catheter insertion and airway management.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Ordered and analyzed diagnostic tests to identify and assess patient conditions.
  • Utilized EPIC to document data related to patient care such as medications, interventions and patient responses.
  • Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
  • Cared for patients in 32-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
11/2011 to 05/2013
Nursing Assistant Atlantic Health System Union, NJ,
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RN's informed of changes.
411 Operator Verizon City, STATE,
Expected in 06/2013
Associate of Science: Nursing
Luzerne County Community College - Nanticoke, PA
  • Dean's List General Studies 2011-2012

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  • Luzerne County Community College

Job Titles Held:

  • Registered Nurse Case Manager
  • Registered Nurse, Medical-Surgical Unit
  • Nursing Assistant
  • 411 Operator


  • Associate of Science

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