*Forecast, recruit and staff new stores with 500-550 new employees who exemplify the company's values.
*Supported and promoted the diversity programs by advocating for the Hillside Work Scholarship Programs; building relationships with the students and community businesses; teaching them corporate and life values.
*Created an employee award program which reduced turnover by 15%.
Regional Human Resource Business Partner10/2013 to CurrentBJ's Wholesale Club, IncWestborough, Massachusetts
Act as the first point of contact for leadership group and associates for 18 clubs throughout the Maryland, Ohio and the Buffalo, NY markets.
Consult on a wide spectrum of HR issues including guidance on associate engagement, performance management, total compensation, human resource development and talent management.
Provide counsel and regulatory compliance on employment laws such as, ADA, FMLA, FLSA, and Title VII.
Lead initiatives on complex associate issues (i.e.
scheduling, advocacy concerns, investigations, progressive discipline, harassment or discrimination allegations and workplace violence situations).
Senior Human Resource Representative09/2010 to 10/2013Wegmans Food MarketsCrofton, Maryland
Consult with management team to implement performance management processes (Career Development and Performance Evaluation and Goals).
Support and promote diversity within the store and educate others on the value of diversity through training programs and celebrations.
Represent the organization at personnel-related hearings and investigations.
Serve as a link between management and employees by handling questions/concerns, and helping resolve work-related problems and disputes.
Analyze workforce trends and partner with management to take action.
Responsible for the development and management of a Employee Representative and two Recruiters.
Human Resource Representative11/2004 to 09/2010Wegmans Food MarketsRochester, New York
Acts as employee advocate helping management achieve well-balanced solutions to employee issues.
Ensure store's people plan is executed to meet business objectives.
Educate and ensure Compliance with labor laws and company policies.
Ensure effective, fast-driven employment documentation is completed and kept according to compliance standards.
Human Resource Manager08/2003 to 11/2004Home Depot, USARochester, New York
Identified staff vacancies and recruited, interviewed and selected applicants/hired new associates.
Assessed training needs and effectively execute associate and manager training programs.
Ensured the proper administration of benefits including health care, retirement plans, ESPP and worker's compensation/disability.
Proactively maintained a positive associate relations environment by supporting the open door policy and routinely hosting town hall meetings.
Assistant Store Manager02/2002 to 08/2003Home Depot, USADenver, Colorado
Was responsible for $19M in sales and inventory of home improvement merchandise.
Implemented strategies for driving sales and increasing productivity.
Planned and managed the consolidation of 45,000 SKU inventory values at $56M.
Personally cultivated business relationships with vendors, installers and customers to create and maintain positive experiences.
Resolved discrepancies in the Purchase Journal by researching the P&L and balance statements.
Associate Development Manager11/2000 to 02/2002Home Depot, USADenver, Colorado
Directed and implemented a new performance development process, resulting in increased employee empowerment and more effective, team-oriented culture.
Developed a long term incentive plan to enroll employees in the company's 401K retirement plan and by doing so increased the percentage of 401K participation from 14% to 94%.
Implemented the reorganization of the stores staffing ratio from a 70% to 30% to more of a 50% to 50% ratio while retaining our valued employees.
Training Coordinator11/1999 to 11/2000Home Depot, USADenver, Colorado
Assessed the training needs for the employees in merchandising and operations departments.
Monitored and evaluated all training classes to ensure effective performance of all employees.
Created an information program to track each employee's individual training history and advancement requirements.
Designed and implemented new employee orientation procedures which resulted in a smoother integration of new hires in to the organization.
Human Resources Coordinator10/1997 to 11/1999Home Depot, USASavannah, Georgia
Managed the total human resources; including, staffing, compensation/benefits, employee relations, development, health/medical, and safety for an operation of 550 employees.
Ensured performance appraisals were effective and given on time.
Assisted the floor managers in providing successful game plans for the development of the employees.
Input hours and researched to resolve payroll discrepancies through the KRONOS Payroll System and maintained the HRIS System.
Conference Coordinator01/2016 to 01/1997National Institutes of HealthBethesda, Maryland
Cultural Event Planner08/1994 to 08/1996NMSU Special EventsLas Cruces, New Mexico
Master of Science: Human Resource Management2010Nazareth CollegeRochester, New YorkHuman Resource Management
Bachelor of Science: Hospitality and Tourism Management1996New Mexico State UniversityLas Cruces, New MexicoHospitality and Tourism Management
Member of the Society for Human Resource Management - 2002
Certificate - Employment Law Compliance Program - Institute for Applied Management and Law
Certified as Professional Human Resources - 2010