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Recruiting and Retention NCO Resume Example

Resume Score: 80%

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RECRUITING AND RETENTION NCO
Professional Summary

Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.

Skills
  • Conflict resolution
  • Training development
  • Training and development
  • Benefits and compensation
  • Recruitment
  • Customer service
  • Relationship development
  • Communications
  • Supervision
  • Organization
  • Team building
Work History
Recruiting and Retention NCO, 05/2012 to Current
Pennsylvania Army National Guard – Stroudsburg, PA
  • Developed recruiting strategies to identify qualified candidates, utilizing numerous regulations and computer programs.
  • Builds relationships with school officials, local government, public officials, business owners, parents, applicants, and any other community member to promote the National Guard and build VIP relationships.
  • Conducted recruiting events to find potential applicants.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Met or exceeded yearly mission numbers early.
  • Verified applicant references and employment details.
  • Scheduled and conducted interviews each week to find possible qualified applicants.
  • Developed a plan to utilize marketing funds to pay for local events, marketing equipment, and give away to improve recruiting.
  • Helped develop a an for a mail campaign to the entire state which helped production numbers.
  • Provided leadership to over 100 brand new soldiers which helped develop their career in the military. Provided them with the different tools to utilize school benefits, their personal lives, helped guide soldiers in numerous areas to include continuing education, finances, livelihood, promotions, etc.
  • Process new applicants from the interview to enlistment solving any issues that arise.
Petroleum Supply Specialist, 07/2008 to 04/2012
Pennsylvania Army National Guard – Easton, PA
  • Supervised reception, storage and shipping of fuel.
  • Logged all transactions in real time to keep tracking system updated.
  • Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
  • Tracked inspection results and submitted reports outlining data and highlighting deviations.
  • Observed and tracked information from gauges, instruments and meters to proactively identify and address issues.
  • Learned to drive petroleum vehicles to transport fuel.
  • Completed basic maintenance and repairs on pumping equipment and lines.
  • Observed production operations, identified safety hazards and addressed problems to maintain safety for all personnel.
Mechanic, 09/2002 to 06/2008
Pennsylvania National Guard – Scranton, PA
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Maintained excellent attendance record, consistently arriving to work on time.
Waitress, 09/1998 to 12/2004
Woodloch Pines Inc. – Hawley, PA
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Education
High School Diploma: 06/2002
Wallenpaupack - Hawley, PA
Associate in Science: General Studies, 05/2009
Luzerne County Community College - Nanticoke, PA
  • President's List Fall 2006
  • Honors List Spring 2007
  • Dean's List Spring 2008
Accomplishments

Recieved highest achievement badge for having 100% or more of mission two years in a row.

Received two army commendation medals one for achieving 9 enlistments in a quarter being one of the top recruiters in the national. And one for my overseas deployment to iraq.

Recieved four army achievement Medals one for being the top recruiter in my company, one for having the highest physical fitness score in basic training, one for being honor grad in my advanced training for mechanics, and one for being a color guard.

Iraq campaign medal with two stars.

Good conduct medal.

Certifications

CDL Class A driver with Hazmat

HIPPA and privacy act training

Cyber awareness certification

Antiterrorism awareness

Accident Avoidance

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Resume Overview

Companies Worked For:

  • Pennsylvania Army National Guard
  • Pennsylvania National Guard
  • Woodloch Pines Inc.

School Attended

  • Wallenpaupack
  • Luzerne County Community College

Job Titles Held:

  • Recruiting and Retention NCO
  • Petroleum Supply Specialist
  • Mechanic
  • Waitress

Degrees

  • High School Diploma : 06/2002
    Associate in Science : General Studies , 05/2009

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