I am an energetic person who is willing and motivated to grow in a Company with high standards. A challenging position, which entails growth and opportunity, is my desire. I am articulate, creative, a fast-learner, very organized and detail oriented with strong communication and written skills. Work well independently, or as a team player. Efficiency in the areas of computers, while maintaining confidentiality.
Strong verbal communication
Trained in HIPPA compliance
Skilled in call center operations
Strong client relations
Medical terminology knowledge
Verbal communication skills
Microsoft Office proficiency
Committed team player
Customer service experience
Recovery, 10/2013 to 12/2013 Bloomingdales – Aventura, Florida
Complete several processes to make the inventory look great and ease store operations which was a daily task.
Moreover, making sure that these proceedings are rendered in the beginnings and endings of store operations so that the safeties of customers are well taken care of.
Highlights of Contributions Clearing register area of any items that need to be restocked to the correct location on the sales floor Clean doors, glass cases, register stands and any other surfaces the customer may come in contact Fill up empty spaces with overstock and back-stock Straighten all merchandise on the sales floor.
Bring all products to the front edge of the shelf or move peg hook items forward to maintain a full appearance Check all signage and replace any missing tags, labels or signs.
Cashier, 06/2012 to 11/2012 Macy's – Aventura, Florida
Deal directly with customers either by telephone or face to face.
Meet and greet customers entering the organization.
Guiding and solving customers' issues Highlights of Contributions Handling transaction for the company Checking daily cash account and balancing Receive and process payment by cash, check or credit card Handle and resolve customers' complaints Respond promptly to customers inquiries Follow up on interactions Collaborated with team members, while working closely with supervisor and or manager to resolve, implement, and modify individual issues.
Sales Associate/Cashier, 11/2010 to 11/2011 The Children's Place – Plantation, Florida
Works closely with customers to be able to resolve their complaints in a satisfactory manner.
On a more detailed note, provide customers with product knowledge in terms of features and warranty along with any special discount or deal that the product holds.
Maintains the visual appearance of the store by managing store displays and keep abreast of trends and competition.
Highlight of Contribution Operate cash register once a sale has been made Manage inventory, order stock and even stock shelves Follow up on potential sales Price products and update shelves when a new product comes in or if the price of any item changes.