RECEPTIONIST, AUTO INSURANCE CLERK, AND NOTARY OF PUBLIC
To serve in a challenging position, where my proven experience, exceptional organization and administrative skills can be effectively utilized in meeting operational objectives. Versatile professional with comprehensive experience in office/medical administration and automation, secretarial and clerical services, and customer service. Excel in managing multiple projects concurrently with strong detail, problem solving and follow-through capabilities. Exceptional organizational, time management, and record keeping skills. Strengths include: Auto Insurance Research Automated & Manual Records Management * Information Management Management Consultation * Business Communications Medical Terminology * Conflict Resolution * Notary of Public * Customer/Patient Satisfaction Please accept my resume in consideration for employment opportunities with your organization. The enclosed resume reflects my credentials and qualifications as a dedicated professional with a strong work ethic and commitment to excellence. My background includes successful experience in office automation and administration, clerical and secretarial services, postal operations and administration, and customer service. Through my experiences, I have developed and refined meticulous planning and administrative skills. I am adept at changing work environments, conditions, and ever changing work cultures. Working effectively with people in different areas has enabled me to develop strong communication and interpersonal skills, and a proactive approach to customer service. Your company is truly looked upon as a leading organization that I want to affiliated with. I am excited by this and would be able to translate this excitement into a business benefit for your company. With this in mind, I welcome the opportunity to schedule an interview at a time mutually convenient to our schedules. Thank you for your time and consideration. I look forward to hearing from you. Sincerely,
Microsoft Word, Excel, and Outlook; working knowledge of PowerPoint
11/2011 to 03/2016
Receptionist, Auto Insurance Clerk, and Notary of PublicAULTON VANN JR. INSURANCE AGENCY. INC － Pascagoula, MS
Insurance Office, Medical Office Automation & Administration Demonstrated proficiency, initiative, and attention-to-detail in providing a full range of administrative and clerical support services within insurance office and high volume medical/clinical environments Accepted payments for insurance premiums, wrote receipts and posted receipt payments to big card and later to computer.
Promptly received, greeted, and answered questions for information from visitors and telephone callers Gave auto insurance quotes and wrote auto insurance policies under the supervision of Insurance Office Agent.
Performed routine administrative and patient care supportive duties in a Health System medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure clinic runs smoothly Maintained patient flow, the upkeep of exam and treatment rooms, and performed basic skills such as taking vital signs and entering patient information in the computer Provided quality assistance in the areas of: medical records management, checking in patients, scheduling of diagnostic appointments and medical consultations, resolution of scheduling conflicts, and monitoring clinic productivity Identified and verified coverage and policy provisions for all applicants with reimbursable insurance; identified all third party coverage, including outpatient and prescriptions Balanced workload and provided advice, guidance, and direction on technical and administrative issues Established and maintained appropriate systems to track administrative processes and ensured completion Maintained an orderly and professional working atmosphere.
05/2007 to 09/2010
Receptionist & Notary of PublicKARE-IN-HOME HEALTH － Pascagoula, MS
02/2004 to 02/2006
Secretary, Receptionist & Medical AssistantMS COAST INTERNAL MEDICINE SPECIALISTS － Pascagoula, MS
01/1990 to 01/2004
Receptionist, Medical Records Clerk, Intake Clerk, Personnel Officer & Notary of PublicSINGING RIVER MENTAL HEALTH/RETARDATION SERVICES － Gautier, MS
Elementary Education/Human ServicesMISSISSIPPI GULF COAST COMMUNITY COLLEGE － Gautier, MSElementary Education/Human Services
DiplomaMOSS POINT HIGH SCHOOL － Moss, MS
Administrative, basic, clerical, direction, Insurance, Excel, Office, Outlook, PowerPoint, Microsoft Word. Office Automation, patient care, patient flow, treatment of patients, policies, processes, quality, scheduling, supervision, telephone, vital signs