LiveCareer-Resume

realtor resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Strategic-thinking Sales / Account Manager with 15+ years of experience cultivating partnerships, retaining top accounts and growing profit channels. Passionate leadership professional with expertise in expanding network connections, persuasively introducing products and implementing pricing strategies. Results-oriented team builder with extensive knowledge in CRM software.

Skills
  • Articulate and Persuasive
  • Attention to Detail
  • Market Tracking and Research
  • Sales Promotion
  • Sales Pipeline Management
  • Partnership Development
  • Client Relations
  • Closings Coordination
  • Contract Negotiation
  • Market Research
  • Sales Forecasting
  • Sales Development
  • Conflict Resolution
  • Marketing Strategy Development
  • Problem Solving
  • Operations Management
  • Customer Service
  • Lead Generation
  • Account Management
  • CRM Software
  • Business Development
  • Performance Evaluations
  • Qualifying Leads
  • Relationship Building
  • Opportunities Identification
  • Acquisition and Retention Strategies
  • Strategic Account Planning
  • Overcoming Objections
  • Event Planning
  • Coordinating Paperwork
  • Excellent Communication Skills
  • Revenue Retention
  • Persuasive Negotiations
  • Key Account Generation
  • Client Meetings
  • Project Management
  • Talent Management
  • Team Training and Motivation
  • Sales Solutions
  • Goal Setting
  • Excellent Negotiating Tactics
  • Order Processing
  • Community Involvement
  • Teamwork and Collaboration
  • Documentation and Reporting
  • Preparing Contracts
  • Internet Savvy
  • Microsoft Office
  • Sales Meetings and Orientations
  • Persuasive Communication Expertise
Experience
Realtor, 04/2016 - Current
Windermere Real Estate Lake Stevens, WA,
  • Year after year managed more than $20 in transactions and $150M in team transactions.
  • Managed real estate transactions from initiation to closing.
  • Maintained current and accurate CRM database of prospective customers.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Researched and determined competitive market price.
  • Represented buyers and sellers in major real estate transactions.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
  • Assisted homeowners with relocation and moving services after sale of each home.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
  • Conducted quarterly seminars and training sessions for sales agents to improve sales techniques.
  • Negotiated contracts and educated sellers and buyers about legal disclosures.
  • Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
Sales Manager, 03/2014 - 04/2016
Richmond American Homes Temecula, CA,
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
  • Maintained professional network of potential clients and business opportunities.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Manager of Operations, 05/2009 - 03/2014
Hillel: The Foundation For Jewish Campus Life Coral Gables, FL,
  • Organized and facilitated budgets, product estimates, sales forecasts, and product allocations to maximize resource utilization and customer sales opportunities.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Evaluated and enhanced workflow to implement best practices, reduce costs, and increase staff motivation and satisfaction.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired, and trained crew members on application of projects, customer relations, and customer service.
  • Collaborated with subordinate managers to assess needs and optimize activities.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Collected customer fees, managed refunds, and provided complete sales documentation.
Owner/Partnership Manager, 02/2006 - 07/2011
Company Name City, State,
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Implemented processes that drove change and improved performance.
  • Developed and maintained records on customer contacts and used information to support effective follow-up opportunities.
  • Completed performance updates and quarterly business reviews and presented findings.
  • Contacted current and potential clients to promote products and services.
  • Used cold calling and networking to sell products and services.
  • Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
  • Procured new business to generate sales and boost pipeline.
  • Sought out growth opportunities to forecast projected business and recognize customer demand.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Listened to customers to understand needs and refer to optimal services.
Education and Training
: Business Administration And Management, Expected in
-
The Ohio State University - Columbus, OH
GPA:
Status -

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Resume Overview

School Attended

  • The Ohio State University

Job Titles Held:

  • Realtor
  • Sales Manager
  • Manager of Operations
  • Owner/Partnership Manager

Degrees

  • Some College (No Degree)

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