|Internet Proficient / Scanning Technology / Delivery Technology / Windows 2000-Current/ MAC software / MS Word / MS Excel / MS PowerPoint / MS Outlook Express / Social Media/ Internet Savvy|
Counseled customers on market current status for residential and land markets.Guided homebuyers and sellers through the process of short sales.Generated lists of properties that were compatible with buyers' needs and financial resources.Maintained high referral rates and exceptional feedback from previous clients.Created realtor and buyer incentives and strategies with agents, builders and buyers.Developed close relationships with area realtors and promoted builders to boost referral network.Educated clients on the current real estate market and answered any questions they had.Cold called clients to obtain their exclusives.Organized and served on realtor advisory board.Organized charity and public events to bring awareness to the neighborhood, generating lead flow.Developed an excellent rapport with custom builders to expand opportunities for growth.Acted as a listing agent for brokers.Coordinated appointments with prospective buyers to showcase houses and plots.Wrote contract documents, purchase agreements and closing statements.Assisted in developing marketing material for properties.Verified that the legal formalities were completed prior to closing dates.Actively follow-up with prospects and hot leads.Communicated with owners regarding home and loan status.Followed up with prospects throughout the sales process.Created and maintained a large client base by meeting needs and providing exceptional customer service.Gathered, distributed and maintained all the materials for marketing plans.Assisted clients in leasing of homes, retail and entertainment space.
Opened new customer accounts, including checking, savings and lines of credit.Scheduled staffing for multiple branch locations.Managed opening and closing times for the main branch.Established new customer accounts including checking, savings, lines of credit and loans.Balanced daily cash deposits and bank vault inventory with a zero error rate.Assembled in-store marketing displays.Processed cash withdrawals.Trained employees on cash drawer operation.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Adhered to chase security and audit procedures.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Loaded consumer loan applications into the loan processing program.Examined checks for identification and endorsement.Entered member transaction data into the online banking software.Processed treasury, tax and loan payments.Reported daily averages and shortages to the operations department.Supplied tellers with coin and currency as needed.Maintained confidentiality of bank records and client information.Received regional branch recognition award for outstanding customer service.Directed specific questions to appropriate branch personnel.Delivered prompt, accurate and excellent customer service.
Processed an average of 100-150 transactions each day in a timely manner.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Oversaw all daily operations of 2 store locations.Consulted with customers on the latest styles and trends.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Kept current on market and product trends to effectively answer customer questions.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Communicated information to customers about product quality, value and style.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Communicated store policy violations to the leadership team in a timely manner.Offered direction and gave constructive feedback to motivate team members.Held each team member accountable for achieving brand and performance goals.Built andmaintained effective relationships with peers and upper management.Recruited, hired, developed and retained retail talent for the company.Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.Processed shipments and maintained organized stock shelves.Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.
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