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Realtor Resume Example

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REALTOR
Professional Summary

Results-oriented professional with Management experience and exceptional people skills. Versed in accounting, banking and finance. Desires a challenging role that will promote growth and excellence in finance and accounting.

Core Qualifications
  • Results-oriented
  • Financial records and processing
  • Client-focused
  • Operations management
  • Excel in Internal Auditing and Client Relations
  • Reports generation and analysis
  • Microsoft Office
  • Proficiency in Accounting
Experience
12/2011 to Current
RealtorCompany Name － City, State
  • A licensed trusted adviser, successfully navigating customers through the entire sales process.
  • Effectively probe clients to uncover, and gather all necessary facts ensure that all their requirements are met, through the sometimes challenging buying, selling, and closing process.
  • Act as a skilled valuable negotiator to communicate with both the buyer's or seller's agent to ensure a successful close.
  • Cultivate referral relationships to build and maintain a consistent pipeline of quality leads.
  • Successfully developed farm area that have increased sales by 50% over the two-year period.
  • Develop and implement marketing strategies to maximize and consistently achieve personal sales goals.
06/2007 to 12/2011
Assistant Branch ManagerCompany Name － City, State
  • Successfully completed the Bank of America leadership college.
  • Responsible for daily implementation of manager's directives, executing lobby leadership, while observing banking center team in action through the eyes of the customer.
  • Responsible for assisting the Manager with resource management, operational excellence, managing partnerships, associate development and proficiency, as well as building and retaining customer relationships.
  • Lead in the planning of the yearly audit plan for branch, by developing and executing an effective in-banking center testing, which resulted in successful audits year after year.
  • Lead associates to meet and exceed performance targets.
  • Coached associates on the proper execution of key banking center plays, while role modeling the desired behaviors, which resulted in consistently meeting and exceeding monthly, quarterly, and annual targets.
  • Counseled high net-worth individuals regarding investment opportunities, risk analysis, and monetary returns, by referring them to other partner line of businesses.
  • Ensured the operational excellence of the center and created excellent customer experience, while consistently executing the sales and service play and processes.
  • Maintained the highest level of customer service in all actions and interactions.
  • Proactively identified and managed risk in every business product, and service transaction, leveraging the Risk Framework.
  • Demonstrated and modeled the institutions core values.
  • Understood and lived the values that supported the institution's culture.
  • Stayed informed of key priorities and business updates.
  • Participated in community events, to position the bank as a leader within the community.
01/2005 to 06/2007
Branch Manager /MLO/ RealtorCompany Name － City, State
  • A licensed trusted adviser successfully navigating customers through the entire sales transactions, from the southeast to the southwest of Florida.
  • Managed a staff of four (4) consisting of three (3) MLOs, and one (1) Loan processor.
  • Managed the Branch pipeline to ensure timely closings, to achieve, and maintain high customer satisfaction, while cultivating referral relationships to build and maintain a pipeline of quality mortgage loans.
  • Prepared financial statements, financial transactions for Accounts Payable, Payroll, General Ledger, and other fiscal related documentation.
  • Worked closely with various mortgage loan executives, title companies to ensure timely closings and to offer best product for my clients.
  • List in details the customer's benefits from the loan, explained benefits to the customer and handled customer questions.
  • Met with customers, reviewed and gathered all necessary documents to ensure full regulatory compliance.
  • Developed and implemented marketing plans to maximize and achieve branch sales goals.
  • Consistently provided advice to both the sellers and the buyers regarding the most appropriate financing method to use in each situation.
05/2004 to 01/2005
Branch ManagerCompany Name － City, State
  • Successfully met and exceeded branch targets in revenues, sales, customer satisfaction, and minimized operational losses.
  • Increased and managed portfolio according to branch business plan while maintaining and developing relationships with existing small business customers.
  • Conducted cold calls on prospective small business customers.
  • Actively participated and represented the bank in local community organization and local business chambers.
  • Provided leadership, coaching, mentoring, training and development of subordinate staff.
  • Interpreted and ensured consisted application of organizational policies.
  • Performed general management duties, exercising the usual authority concerning staff, performance appraisals, promotions and terminations.
  • Developed programs and reward systems to increase morale & reduce turnover.
04/2001 to 05/2004
Senior Personal Banker/Loan OfficerCompany Name － City, State
  • Consistently achieved and surpassed quarterly sales goals for new accounts, mortgages and other loans for both personal and business clients.
  • Managed and maintained a mortgage pipeline with an average of over $1.5 million while closing over $2 million per quarter.
  • Conducted daily calls to establish, retain and deepen relationships with clients and potential clients, while looking for opportunities to cross-sell to our other business partners.
  • Followed-up consistently with clients and underwriters to ensure that all documents are obtained, reviewed and verified for accuracy as well as conduct loan closings.
  • Scheduled and conducted weekly meetings with tellers to generate and obtain referrals and cross-selling opportunities.
08/1998 to 04/2001
ControllerCompany Name － City, State
  • Prepared financial statements, financial transactions for Accounts Payable, Payroll, General Ledger, and other fiscal related documentation.
  • Planned and executed bids for new projects.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Completed all company insurance renewals including property, Workers' Compensation, general liability.
  • Prepared correspondence, accounting and financial documents for analysis, tax, and other regulatory compliance.
01/1990 to 08/1998
Branch Operations Specialist / Customer Service Rep. / Head TellerCompany Name － City, State
  • Supervised and trained teller staff of 9 and assisted with branch sales simultaneously.
  • Assisted with the development and implementation of the branch business plan, in order to consistently achieve and exceed branch sales, and service satisfaction.
  • Conducted daily control functions and worked with staff to maintain operational integrity of the branch.
  • Supervised Customer Service Representatives and ensured a high level of consistent customer satisfaction.
  • Achieved individual quarterly sales goal.
  • Conducted daily telemarketing calls and referred customers to appropriate channels.
  • Coached staff resulting in increased productivity that surpassed branch sales goals.
  • Coordinated and conducted monthly branch meetings.
  • Established and maintained relationships with customers.
  • Assured branch compliance with bank and government regulations.
  • Awarded certificate for achieving excellent compliance reviews for two consecutive years.
  • Coordinated branch merger functions and branch consolidation, by keeping staff informed of new operational procedures.
Education
2007
Management Program: LeadershipBank of America College － City, State, USA
2003
Bachelor of Science: Finance with an Accounting TrackMercy College － City, State, USA
Professional Affiliations
  • Greater Fort Lauderdale Board of Realtors
  • Lauderhill Regional Chamber of Commerce - Treasurer
  • South Florida Cricket Alliance - Treasurer
  • United States Cricket Association SE Regional - Treasurer

Skills
  • Microsoft Word, MS Excel, MS PowerPoint
  • Quick Books Pro
  • Calyx
  • Mortgage Loan Originator license – NMLS ID: 945790
  • Notary license
  • Life and Annuity license
  • Realtor license
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Resume Overview

School Attended

  • Bank of America College
  • Mercy College

Job Titles Held:

  • Realtor
  • Assistant Branch Manager
  • Branch Manager /MLO/ Realtor
  • Branch Manager
  • Senior Personal Banker/Loan Officer
  • Controller
  • Branch Operations Specialist / Customer Service Rep. / Head Teller

Degrees

  • Management Program : Leadership
    Bachelor of Science : Finance with an Accounting Track

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