RDSP Resume Example Tetra Pak - South Glens Falls, New York

RDSP

Summary

A self-directed professional with extensive experience in accounts receivables, account management, customer service and administrative assistance, as well as direct support professional. Energetic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Dedicated and organized financial professionalseeking new opportunities to drive sales and growth. Outstanding relationship-building and problem-solving skills. Driven to exceed expectations and able to operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. Talented at managing competing priorities to accomplish challenging goals. Consistently exceeds company objectives to secure client satisfaction and loyalty. Compassionate Residential Support Staff bringing advanced abilities in medical, social and physical support. Promotes independence and respects individuals' dignity. Helps with activities of daily living and boosts well-being with caring support.

Skills

Microsoft Office – Word, Excel and PowerPoint
Wayne Reeves (Auto Sales Software)
Outstanding customer service interpersonal skills
Detailed oriented
Dependable
Accounts receivables
Administrative
Automobiles
Billing
BILINGUAL IN SPANISH AND ENGLISH
Clerical
Interpersonal skills
Excellent customer service
Dependable
Front- office
Insurance
Excel
Microsoft Office
PowerPoint
Word
Payroll

Policies
Receiving
Reception
Sales
Administrative support
Behavior redirection
Client documentation
Compassionate client care
Transportation
Nutrition
Quality program protocols
Healthcare
Client safety and first aid
Proper phone etiquette
Medication administration
Meal preparation
Physical therapy
Client satisfaction
Administrative support specialist
Wound care

Experience

RDSP | 01/2019 to 01/2020
Tetra Pak - Winsted , CT

Provides direct care to those with intellectual and developmental disabilities.
Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks.
Fosters positive relationships between caretakers and individuals served.
Ensures client safety and maintaining a safe environment.
Reminds and assists clients with self-administration of medications (with proper training).
Encourages self-help activities.
Reports changes in client's condition or family situation to administrators and supervisors.
Documents services provided.
Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.
Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up.
Accompanies clients to scheduled appointments and transports clients or running errands for clients.
Assists with toileting, including bedpans, urinals, and commode chairs as necessary.
Other duties as assigned.

Account Manager | 01/2014 to 01/2016
Aztec Auto - City , STATE

Processed the financial and tag & title paperwork for automobiles sold.
Responsible for accounts receivables in all aspects.
Verify that customers have car insurance during the duration of their loan.
Provided administrative assistance for the office staff.
Assisted in all areas of the business which included anything from answering phones to selling automobiles.

Patient Registration/Front Office | 01/2010 to 01/2014
Jackson Hospital - City , STATE

To register patients according to hospital protocol.
To explain the clinic policies to patients while receiving & delivering messages.
To assist patients with electronic registration within the hospital setting.
To check insurance verification, collect copay's.
To organize and maintain forms required for front-desk activities.
Prepare patient chart.
Scan patient, driver's license, insurance cards, and demographics' paperwork.
To be courteous and helpful to all patient's and vendors at all times.
Assist patient's with any questions or concerns they might have.
Monitor exam rooms to make sure patient's wait times are not to long.
Order clerical supplies for office.
To handle any form of emergency, effectively and efficiently.
To keep the reception/lounge area ready for each working day, open the clinic at the designated time, and have all front- office activities fully operational at the start of the business hours.
Enter and verify that all patient demographics and billing information are correctly entered and verified at the time of check in.
Patient check in/out.
Submitting insurance and patient bills.

Administrative Assistant / Accounts Receivable | 01/2008 to 01/2010
Team Pest USA - City , STATE

Provided administrative assistance for the office.
Coordinated the daily schedules for the pest control technicians.
Processed bi-weekly payroll for 60 employees.
Handled all accounts receivables and billing.
Was responsible for answering the phones and providing excellent customer service.

Education and Training

Faith Academy

High School Diploma

2005

Languages

Bilingual in both the English and Spanish language

Resume Overview

School Attended

Faith Academy

Job Titles Held:

RDSP
Account Manager
Patient Registration/Front Office
Administrative Assistant / Accounts Receivable

Degrees

High School Diploma

RDSP Resume Example

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