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Ramp Resume Example

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RAMP
Summary

I have many years of successful customer service. I have the ability to train, motivate and work as a team player. I'm flexible to change and adaptable to work in many environments.

Skills
  • Hazardous materials
  • Aircraft refueling
  • Arrival/departure procedures
  • Security processes
  • Baggage oversight
  • Problem resolution
  • Documentation skills
  • Quality control
  • Inquiry response
  • Electrical power connections
Experience
Southwest Airlines | Honolulu, HIRamp08/2019 - Current
  • Maintained safe takeoffs, landings and aircraft operations by directing accurate cargo loading, including placement in relation to aircraft capacity.
  • Delegated tasks and supervised crew during loading unloading and staging of cargo to achieve smooth and efficient transitions.
  • Managed baggage in air by serving as integral airline crew member for [Type] flights.
  • Train new team members to apply industry best practices and airfield safety protocols at all times.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Maintained updated [Type] knowledge through [Task] and [Task].
UPS | Honolulou, HIAir Ramp10/2018 - 10/2019
  • Trained, coached and directed [Number]-person team of [Job title]s.
  • Oversaw and managed loading, unloading and security of aircraft cargo.
  • Monitored team performance and developed improvement plans.
  • Kept team working efficiently and in compliance with airline, facility and safety policies.
  • Maintained safe takeoffs, landings and aircraft operations by directing accurate cargo loading, including placement in relation to aircraft capacity.
  • Train new team members to apply industry best practices and airfield safety protocols at all times.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including [Task] and [Task].
Walmart | Kapolei, HIOvernight Stock Associate06/2019 - 08/2019
  • Received, unloaded and documented incoming stock in warehouse and staged merchandise for easy retrievability.
  • Demonstrated expertise in knowing product locations, resulting in maximum satisfaction for searching customers.
  • Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
  • Trained and supervised [Number] new employees and served as overnight stocking and warehouse lead.
  • Assisted customers upon request in finding products or checked in warehouse for unstocked items.
  • Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
  • Identified stock needs, replaced outdated stock and assembled products.
  • Routed warehoused and incoming merchandise to proper store departments and locations.
  • Priced and labeled new merchandise, verified all products contained price tags and adhered sale labels in correct places.
  • Assessed floor displays to determine which merchandise required restocking.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
Clean And Shine | Waianae, HICleaner07/2006 - 01/2009
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Performed dusting, leather and wood surface polishing and wall washing on [Timeframe] basis.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on [Timeframe] basis.
  • Notified building managers about needed repairs to maintain public safety.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Moved heavy furniture, equipment and supplies with hand trucks.
Education and Training
Nanakuli High School | Waianae, HIHigh School Diploma06/2001
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Resume Overview

Companies Worked For:

  • Southwest Airlines
  • UPS
  • Walmart
  • Clean And Shine

School Attended

  • Nanakuli High School

Job Titles Held:

  • Ramp
  • Air Ramp
  • Overnight Stock Associate
  • Cleaner

Degrees

  • High School Diploma

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