Quality Team Lead Quality Control Inspector Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview
Motivated, pursued a computer background with two college degrees and a successful 21-year loyal commitment with one company. Talent for quickly mastering technology - continued on-going training in Microsoft Office Suite certificate course. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting guidelines. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
  • Microsoft office
  • ASQ Member
  • Design Control
  • General Office Skills
  • Manufacturing
  • Sharepoint 2010
  • ISO9001:2008
  • Written Work Standards
  • Internal Quality Audits
  • Quality Inspection & Testing
  • Training
  • Handling, storage, packaging, preservation and delivery
  • Lean Six Sigma
  • Professional Presentations
  • Procedures and Policies
Technical Skills
Work Experience
quality Team Lead quality Control Inspector, to
Prudential , ,
  • Maintain and continually improve the Quality Management System Ensure that Quality inspections are carried out for Work in Progress (WIP) Facilitate compliance audits that ensure processes and procedures are in alignment with audit criteria and that audit criteria and resources are aligned with business priorities Establishes effective communication channels that ensure the flow of quality-related information Communicates quality findings with stakeholders and partners with them to identify quality trends and improvements in an effort to increase the organization's quality of service Monitors and manages key metrics pertaining to process and product performance Identifies and develops new quality metrics as needed Promotes quality principles and performance across the organization Conducts and documents management reviews Assists management in thehiring, development, retention, and performance management of staff Educates, coaches, mentors in inspection methods, auditing, root cause corrective action and quality philosophy, methodology and tools Ensures calibration standards are met Assists in development of strategic and tactical plans to ensure achievement of company and departmental goals Partners with all departments to manage the document control process (ECN/ECR, DCR/DCN, Formal Process Release Monitors and measures customer satisfaction Other duties assigned Review documentation for accuracy and compliance to procedures, and release or reject as appropriate.
  • Interpret and evaluate results in terms of acceptability to standards, procedures and regulatory requirements.
  • Assist with obtaining various audit reports and requirements based on procedures, quality agreements, qualifications, regulatory submissions, etc.
  • Identify areas of non-conformance and inform management.
  • Prepare and issue reports.
  • Manage database including all QA personnel with the use of the access, trouble shooting, and making modifications to the databases such as creating new reports, queries, forms, tables, etc.
  • Support process with timely closure of observations, audit items, and re-evaluations to meet metrics.
  • Responsible for career development/planning, coaching and mentoring, performance discussions of team members.
  • Formulates and drives implementation of process framework, ensuring conformance/compliance to the organization's quality management system in alignment with corporate standards.
  • Strategizes, plans, facilitates and conducts internal & external auditing/review process, analyzes audit / review findings and suggests/ identifies actions to improve the quality of products / services.
  • Play a lead role in designing the quality strategy to ensure that all areas within the business unit perform to the defined standards.
  • Participates in senior leadership reviews to ensure processes are compliant and have a comprehensive organizational impact.
  • Define road map for rollout of new quality initiatives, drives quality process/practices.
  • Strategizes the different ways and methods to improve quality and productivity.
  • Establish basic audit principles, criteria, and practices as well as providing guidelines for establishing, planning, executing, and documenting audit results.
  • Scheduled audits to signify changes in management, organizations, policy, techniques, or technologies.
  • Establish an audit plan that includes: the scope and objective, identification of audit team members, dates and location of audit, assign audit number and expect time and duration of audit.
  • Implement an opening and closing meeting to distribute a report of examination of documents, observations of activities, work areas and process in the area of concern, documenting evidence, corrective actions and following the clause of ISO 9001 or internal ISO procedure relating to nonconformance.
  • Established a detailed audit checklist for all departments.
  • Evaluate all packaged product of its effectiveness, efficiency, reliability, and in compliance with written procedures and policies in place.
  • Record and report findings.
  • CALIBRATION AND INSPECTOR Calibrate and/or check measuring and test equipment, and maintain calibration records.
  • Identify, maintain calibration records.
  • Define criteria for selecting appropriate measuring and test equipment, with regard to accuracy, precision, and environmental conditions.
, ,
  • Manage daily operation and problem-solving to ensure team meets required level of services and production.
  • Team development to ensure consistent delivery and individual performance of team members.
  • Supervise four team members in another department and led the team in developing and designing a new workflow to assist employees to work safer.
  • Worked with Kodak Operations Standard Team in structuring and organizing a consistent workflow in the safety training for new employees.
  • Created databases to incorporate all individual excel files into one stand alone file.
  • Implemented the Morning Market Meeting to explain in detail the productivity work flow.
  • Verified that procedures and policies were being followed by employees.
Lead Auditor/Quality Technician, 01/2013 to Present
NA , ,
Lead Auditor/Quality Technician, 01/1991 to 01/2013
Adtech Global - Alpharetta, Ga City, STATE,
Education and Training
Masters: Network Communication & Management, Expected in 2011
troy university - , IL
GPA: GPA: 3.89/4.0
Network Communication & Management GPA: 3.89/4.0
Bachelor's Degree: Computer Science, Expected in 2007
GPA: GPA: 3.65/4.0
Computer Science GPA: 3.65/4.0
Diploma: , Expected in
- ,
Certificate in Computer Repair/A+, 2003: , Expected in
- ,
GPA: GPA: 3.5/4.0
GPA: 3.5/4.0
A+, audit reports, auditing, basic, CALIBRATION, closing, coaching, compliance audits, Computer Repair, customer satisfaction, databases, database, delivery, designing, documentation, external auditing, forms, General Office, Inspection, INSPECTOR, ISO, ISO 9001, ISO9001, leadership, Team development, Market, mentoring, access, excel, Microsoft office, Sharepoint, Monitors, organizing, organizational, packaging, performance management, personnel, philosophy, Policies, Presentations, problem-solving, processes, Progress, Quality, Quality Management, QA, safety, Six Sigma, strategy, strategic, tables, test equipment, trouble shooting, workflow, Written

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School Attended
  • troy university
Job Titles Held:
  • quality Team Lead quality Control Inspector
  • Lead Auditor/Quality Technician
  • Lead Auditor/Quality Technician
  • Masters
  • Bachelor's Degree
  • Diploma
  • Certificate in Computer Repair/A+, 2003

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