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Quality/Operational Excellence Manager Resume Example

Resume Score: 60%

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QUALITY/OPERATIONAL EXCELLENCE MANAGER
Summary
OPERATIONAL EXELLENCE/QUALITY MANAGEMENT PROFESSIONAL PROFILE Organizational leader with over 23 years experience in Quality Management and manufacturing delivering business results focused on Quality, improving products , systems and efficiency of operations, leading organizations to the highest of quality standards, while becoming operationally excellent. Strong technical knowledge and skills in all facets of operations in order to provide strong leadership to the organization in areas of process evaluation/analysis, and critical decision making. Extensive experience in manufacturing with strong emphasis in Quality and systems. Industrial Engineering degree from the University of Puerto Rico, Mayaguez Campus Engineering School. Certified Quality systems lead auditor in IS0 9000: 2008, Automotive QS 9000, TS 16949 and ISO 14001. EBE examiner, ASQ Certified Manager of Quality /Operational Excellence CMQ/OE and ASQ Certified Quality Auditor , CQA. Strong leadership, technical communication and reporting skills. Comprehensive experience in Quality Management and Quality systems and tools including , SPC , PFMEA, Control Plan, APQP , PPAP , MSA , CAPA ,8D problem solving , Lean Manufacturing and manufacturing engineering for Electro-mechanical products , Injection Molding , Punch Press and Plating , Clean room Molding (100,000 class) for Medical Devices . Working Experience in IQ, OQ, PQ Validation protocols. Resident and on site technical representative work experience. Strong people management and development skills. Team Oriented. Effective project management skills. PC Literate. International business experience in Puerto Rico, United States, Mexico and Dominican Republic and multi cultural work experience.
Experience
Quality/Operational Excellence Manager
November 2012 to Current
Lincoln, Illinois
  • Residential Product Division, Electrical Products Group Provide overall leadership and senior management for Quality and Operational Excellence for the Electrical Products Group, Residential Products manufacturing PLant in Lincoln , Illinois with 650 Employees , over 360 MM in sales.
  • Key areas of responsibilities include Quality and Opex management, Customer Quality management , Supplier Quality ,Lean System, OPex engineering and EHS , driving the strategic Quality Planning, defining and implementing strategic initiatives to implement systems and processes that deliver improvements towards a 100% conformance goal to customer requirements and in support of the Eaton Business system.
  • Assure Strategic vision, and tactical execution of Eaton Quality System EQS, Eaton Lean System (ELS), 6Sigma, Prolaunch, ISO 9000:2008 and MESH ISO 14001 and Eaton Business System to support and improve the key business processes and objectives of the Manufacturing organization to achieve results.
  • Provide leadership and support managing custo.
January 2004 to CurrentEaton corporation

Verified that all required information was readily available and displayed correctly.

Assessed operations and made recommendations to improve safety, increase productivity, enhance performance and reduce costs.

January 2008 to Current
  • Eaton Electrical Molded Case Circuit Breakers Plant, Circuit Protection Division Provide overall leadership and senior management for Quality and Operational Excellence for the CPD MCCB plant operations in Haina, DR with 1,300 Employees , 3 facilities and over 180 MM in sales.
  • Key areas of responsibilities include Quality and Opex manangement, Customer Quality management , Supplier Quality ,Lean System, OPex engineering and EHS , driving the strategic Quality Planning, defining and implementing strategic initiatives to implement systems and processes that deliver improvements towards a 100% conformance goal to customer requirements and in support of the Eaton Business system.
  • Assure Strategic vision, and tactical execution of Eaton Quality System EQS, Eaton Lean System (ELS), 6Sigma, Prolaunch, ISO 9000:2008 and MESH ISO 14001 and Eaton Business System to support and improve the key business processes and objectives of the Manufacturing organization to achieve results.
  • Provide leadership.
Quality/Operational Excelence Manager
January 2004 to January 2008
Miguel A. Gómez - Haina
  • Miniature Circuit Breakers Plant, Residential Products Division Provided leadership and strategic direction for quality and regulatory compliance of products shipped to our customers.
  • Provide effective customer communications and acted as quality interface with a broad range of customers for quality issues.
  • Ensure quality vision and strategy alignment with business objectives.
  • Established and maintained quality policies and procedures within the organization.
  • Created and maintained a structure aimed at all phases of quality assurance and control for quality /notification, New product development, supplier quality , regulatory agency approval, field and customer quality.
  • Responsible for the design and implementation of policies and procedures to ensure quality standards are met as part of the quality management system.
  • Set QA objectives and ensuring that targets are achieved.
  • Focus on initiating best practices and achieving customer PPM targets.
  • Provided quality assurance management to suppl.
Quality Assurance Manager
January 2002 to January 2004
Molex Caribe, Inc - Ponce
  • Responsible for developing, maintaining, and improving the plant quality system and Automotive QS 9000 Quality certification.
  • Automotive tier 2 supplier to GM , Chrysler and Ford.
  • Managed operations transfer to Nogales Mexico and Quality systems set up and validation.
  • Responsibilities included managing the Quality Department personnel and processes.
  • Ensured ongoing compliance to documented quality policies and procedures in line with corporate and customer expectations.
  • Provided guidance, support and facilitation to the assigned staff.
Account Project Manager
January 1997 to January 2002
Security Plastics, Inc - Rio Grande
Heterocavity Injection Molding Engineer Techni
January 1994 to January 1997
Gomesco - Guaynabo
  • Responsible for new product launches and advanced product quality planning activities.
  • Facilitated positive communication between manufacturing, engineering and purchasing activities between customer and Security Plastics.
  • Responsible for tool validation and qualifications.
  • PPAP process submittals for automotive products to customers, ISIR parts submittals and Qualifications.
  • QS Certification.
  • 8D process champion for corrective actions on parts performance problem solving and manufacturing issues.
  • Member of the J.D.
  • Edwards business program implementation team for the Caribe plant to integrate and Link manufacturing plants of the corporation.
  • 100,000 class Clean Room Molding for Medical Devices customers , Millipore, Fenwall, Baxter and and others.
  • Achieved successful transfer of over 150 tools and the Heterocavity Injection molding Technology between USA and Puerto Rico.
  • Contracted concrete and steel services for the mechanical, electrical and commercial market.
  • Directed all facets of the busine.
General Manager
January 1993 to January 1994
Puerto Rico Operations International Form Corpor - Jacksonville, Florida
  • Established and Developed start up operations of a new manufacturing plant in Arecibo, Puerto Rico producing monolithic.
  • concrete precast house modules.
  • Responsible for plant operations, personnel, purchasing and sales.
  • Acted as company liaison between.
  • government agencies and new business development in the region.
Quality Manager
January 1991 to January 1993
Security Plastics Caribe - Rio Grande
  • Responsible for implementing and maintaining established corporate quality program procedures and guidelines in a high precision injection molding manufacturing plant.
  • Supervised a Quality Staff and inspectors on a 24/7 hour days rotating shift schedule.
  • Used statistical process controls and measurement metrology to determine all product parts to be acceptable per customer requirements.
  • Responsible for internal and external quality audits as part of customer supplier certification process.
  • ISO 9000 Implementation and Malcom Baldrige business system.
Manufacturing Engineer
January 1988 to January 1991
Perkin Elmer Caribbean Corp - Mayaguez
  • Utilizing project management techniques.
  • Evaluated manufacturing machinery, tools, production methods, systems and layouts.
  • Provided technical support to all manufacturing departments on all aspects in the production of highly technical electronic analytical laboratory equipment and instrumentation under a just in time structure.
  • Responsible for all product transfers interfacing with stateside engineers from headquarters Engineering support teams.
  • Performed capacity planning and layout studies for all departments in the plant.
  • Miguel A.
  • Gómez Maintained first hand involvement in the product design quality and improvement effort through the proposal and implementation of engineering changes.
  • In charge of Canadian standard association (CSA) and Underwriters Laboratories (UL) product validation program and quality review board/ all bill of material updates and review systems.
  • Resolved a major design issue that permitted the launch of the first DNA replicator machine to the marketplace (198.
Education
BS : Industrial Engineering Mathematics, 1988University of Puerto Rico, Mayaguez Campus Sch
ASQ CQM/OE Certified Manager of Quality/Operational Excellence ASQ CQA Certified Quality Auditor Quality System Certified Lead Auditor – ISO 9000:2008, TS 16949, and ISO 14001 and EQS Eaton Business Systems EBE Examiner (2004, 2006, 2008) Motorola University Training –Quality Modules 1992 6 Sigma Green Belt University of Michigan – Mistake Proofing, 8D Lean Manufacturing
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Resume Overview

Companies Worked For:

  • Eaton corporation
  • Miguel A. Gómez
  • Molex Caribe, Inc
  • Security Plastics, Inc
  • Gomesco
  • Puerto Rico Operations International Form Corpor
  • Security Plastics Caribe
  • Perkin Elmer Caribbean Corp

School Attended

  • University of Puerto Rico, Mayaguez Campus Sch

Job Titles Held:

  • Quality/Operational Excellence Manager
  • Quality/Operational Excelence Manager
  • Quality Assurance Manager
  • Account Project Manager
  • Heterocavity Injection Molding Engineer Techni
  • General Manager
  • Quality Manager
  • Manufacturing Engineer

Degrees

  • BS : Industrial Engineering Mathematics , 1988
    ASQ CQM/OE Certified Manager of Quality/Operational Excellence ASQ CQA Certified Quality Auditor Quality System Certified Lead Auditor – ISO 9000:2008, TS 16949, and ISO 14001 and EQS Eaton Business Systems EBE Examiner (2004, 2006, 2008) Motorola University Training –Quality Modules 1992 6 Sigma Green Belt University of Michigan – Mistake Proofing, 8D Lean Manufacturing

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