Quality Management Trainee, 2017 to Current
Biolife Plasma Services – Appleton, WI
- Built rapport with MSS and Management teams in order to support connexion and create an avenue for buy-in.
- Actively participated in management meetings with a focus on strategic planning to improve the quality and effectiveness of center specific processes and/or to mitigate undesired trends.
- Developed a personal style of systematic QA reviews that utilizes checklists and human resources.
- Supported new centers, Coralville and Mt Juliet, centers as interim QMR.
- Participated in hosting PPTA West Fargo and Mt Juliet centers
- Consistently offered assistance in production in order to promote overall efficiency, support donor flow, and maintain center aesthetics.
Quality Lead Technician, 2016 to 2017
BioLife Plasma Services – State College, PA
- Identified multiple candidates as possible successors/replacements for the QLT position. Provided feedback and advice on the expectations, having an effective mindset to fulfil the dual role of quality support and staff leadership.
- Participated in talent acquisition and development, and partnered with Management to improve culture, quality, and metrics and bring center from the bottom of the company to the top.
- Worked closely with QMR to maintain quality office and support center in QMR's absence.
- Participated in EMA Inspection as scribe and runner.
Lead Technician, 2015 to 2016
BioLife Plasma Services – State College PA
Advanced Plasma Center Technician, 2014 to 2015
BioLife Plasma Services – State College PA
Senior Plasma Center Technician, 2013 to 2014
BioLife Plasma Services – State College, PA
Plasma Center Technician, 2012 to 2013
BioLife Plasma Services – State College, PA
Office Manager (Intern), 2011 to 2014
Jiangsu Tri-M Special Metals – State College, PA