Microsoft Word, Excel, PowerPoint, Sharepoint, InOrder, Warehouse Services, and Internet research
*Experience with data entry, warehousing, and Inventory control (50 wpm
Fusion PharmaceuticalsJanuary 2014 to July 2014Quality Control Analyst Camarillo, CA
Analyzed in process, raw material, intermediate, and final release samples in compliance with applicable quality systems and to meet customer service needs Ensured that laboratory productivity and turnaround goals are met through timely completion and review of laboratory testing.
Ensured that laboratory equipment and supplies are maintained as well as safety of lab technicians Ensured that laboratory systems are understood and followed in a manner that facilitates efficient laboratory operation Reviewed laboratory data for compliance to Current Good Manufacturing Practices and the FDA.
L.A. Police GearJune 2013 to August 2013Customer Service Representative/Front Desk Receptionist Valencia, CA
Greeted, assisted and directed guests, workers, visitors and the general public Prepared orders for customer in-store pick up Addressed and resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintained customer records by updating account information Drafted purchase orders for Government, Law Enforcement, School Districts, etc.
Provided quality service in placement of orders, refunds, or replacement of product using the StoneEdge Inventory System Utilized computer technology to handle high call volumes, email, and live chat from customers.
Advantage Media ServicesMay 2010 to May 2013Valencia, CA
Maintained company hours by using the Stromberg Timecard System Extensive experience in using the InOrder program, order revision, receiving, and Inventory Adjustments Improved Labor Cost and Inventory Labor reports via the Sharepoint Program Collaborate performance reviews for pick and pack workers Accountable for tracking Shipping Line production hourly.
L&L Hawaiian BarbecueJune 2007 to June 2009Head Cashier Canyon Country, CA
Administered quality customer service while preparing dine-in and to-go orders.
Balanced cash registers at the beginning and end of each shift.
Maintained clean and pleasant dining environment, counter appearance, and restrooms.
Education and Training
California Lutheran UniversityDecember 2014B.S. Degree: BiologyThousand Oaks, CABiology
Member, Associated Students of California Lutheran University Student Government Member, California Lutheran University Women's Soccer Team Volunteer, Michael Hofflin Foundation, American Red Cross, and Henry Mayo In class note-taker for students with disabilities Honor-Scholar Athlete '05-'09
ACTIVITIES AND HONORS Member, Associated Students of California Lutheran University Student Government Member, California Lutheran University Women's Soccer Team Volunteer, Michael Hofflin Foundation, American Red Cross, and Henry Mayo In class note-taker for students with disabilities Honor-Scholar Athlete '05-'09
cash registers, interpersonal, communication skills, customer service experience, customer service, data entry, email, Government, Inventory, Inventory control, laboratory equipment, laboratory testing, Law Enforcement, Excel, PowerPoint, Sharepoint, Microsoft Word, Internet research, performance reviews, pick, quality, receiving, safety, Shipping, 50 wpm, warehousing