Car Research-Interactive Account Manager November 2013 – 2017 Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships Develop a trusted adviser relationship with key customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key Dealership Stats Monthly Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment. Assist with high severity requests or issue escalations as needed
Familiar with evaluating documentation, updating accounts and completing payments. Expert and user with demonstrated success in maintaining high productivity.
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