With 7 years of experience in the IT and Banking/Finance industry in Quality Assurance using Desktop, Web based and Client/Server applications with strong business understanding knowledge of Banking/Finance. Key expertise includes manual testing using Quality Center 10.0, 9.0, Test Director 8.0 tools. Experience in developing Traceability Matrix and defect metrics report to identify the latency and slippage of defects. Software Testing and Documentation, Analysis of the Business Requirements and Software Requirements Specifications. Good Expertise in test management, defect tracking, and reporting tool by using HP Quality Center and Mercury Test Director. Experienced in various phases of Software Life Cycle. (SDLC and STLC) and sound Knowledge of Iterative, Agile and Waterfall Strong expertise in MS suite like MS Word, MS Excel, MS PowerPoint and MS Outlook. Expertise in QA Testing: Manual Functional Testing, UAT, IST, GUI, Regression and Database Testing of Web based applications Coordinating Onsite-Offshore modeled projects Soft skills include good Leadership: offshore team lead in one of the previous project in 'Bank of America'. Currently Team lead of 6 members in Citi Bank Good analytical and communication skills, problem solving, quality ideas and ability to work independently with minimal supervision Successfully handled additional responsibility like; Daily, weekly status report, Performance tracker, utilization tracker, leave tracker and other month end activity.
QA LEAD/QA Analyst Citibank － San Antonio, Texas
Bank of America, located at Gurgaon India from Oct'06 till Jan'12.(worked on several different project in BOA, including Corporate Banking, Finance and ERP system, was a part of BCP team).
QA Tester February 2008 to February 2010ICICI Bank Pvt. LTD
August 2012 to December 2012Citibank MODIS － San Antonio, TX
Project Collection and Retail Banking application of Citi Customer Citi BAnk Role Functional QA Lead Description Citibank's Retail and Collection Banking Application: Team lead for a team of 6 entrée level Testers.
Was involved in the Regression testing SIT and UAT testing for card collection process and giving all the deliverables for the release.
Tools Quality Center 10.0 Highlights Onsite-Offshore coordination: Handled and represented a team of 6 Team members.
Involved in sending the Daily Status Reports internally to management and to ensure that test defects are tracked properly and that the defect repository is kept up-to-date with the current status.
Involved in making the weekly status reports for all the applications in the portfolio and sharing with the Manager in the status meetings and huddle.
Reviewed Business and Technical requirements documents to develop Test Plans.
Developed Requirements Traceability Matrix (RTM) to track requirements during using Quality Ce.
Role Quality Analyst/QA Test Lead October 2006 to January 2012Bank of America Gurgaon India
Requirement Analysis, Effort Estimation, Test case scripting and review, Test case execution, Defects management activities and Issue tracking, Requirements tracing, Coordinating with Business Clients for any Clarifications required on the behalf of testing team.
Description A member of the Global Finance System Roadmap team performing Data Mapping and Conversion of Disparate Legacy General Ledger Systems including Oracle 11i to SAP (E-ledger).
Analyze actual variances in data through SAP utilizing tools including Business Intelligence (BI) and Financial Interface Gateway (FIG) in a test & production environment.
Extract massive data in order to do reconciliation between source ledger and targeted SAP ledger.
Highlights Handled a team of 5 in the project.
Perform QA and System Integration Testing of Functional Test Design, write Scripts, execute and raise defects between two general ledger systems in HP Quality Center.
Prepare Business Requirement Documentation and schedule User Acce.
Role Quality Analyst October 2006 to April 2010Period
Description After successfully acquisition of 'Merrill Lynch', Bank of America implemented new service for its already robust global treasury management and online banking portal, "CashPro Online", through one portal and one password, earlier Bank had BA Direct service.
New features include a global payment infrastructure that unifies clients around the globe, reporting functionality that helps clients actively analyze and research their financial transactions and position, and an enabler for clients to easily take action on their accounts through.
Highlights Requirement gathering and understanding the existing system; analyze the requirement; study the impact analysis for the enhancement.
Work closely with assigned Project Manager to ensure all requirements are addressed Developed and executed Test Cases and Test Scripts based on the requirement documents and managed it using Quality Center.
Wrote manual test cases to cover both Positive and Negative testing Writing and reviewing test cases bas.
March 2005 to March 2006ICICI Bank INDIA
Period March 2005 to March 2006Customer ICICI Bank Pvt. Ltd
Role QA Tester Bank of America
Description Tool Responsible for weekly status updates showing the progress of the testing effort and open issues to be resolved.
Initiated and participated in Conference Calls, Walkthroughs and Reviews Meetings Performed Manual Testing and Involved in Functional, Black box and Regression Testing for UAT (User Acceptance Testing) and SIT (System Integration Testing).
Tested and validated functionality of new screens for customized applications.
Test results are documented using MS Word and Maintained Excel sheets for personal tracking of the defect.
Microsoft excel, world, web applications Six Sigma Proficiency Have sound knowledge of six sigma tools, methodology, LEAN, KIZEN and other tools.
I have also done various training certification for the same.
Have Completed 3 Six Sigma yellow belt Project which helped in saving vital time of process and increased overall accuracy, which was highly appreciation by management and Line of Business.
Reward and Recognition.
Education and Training
Bachelor of Commerce : 2003University of AllahabadINDIA
Master of Commerce
Kanpur University, INDIA (2005)
Pursuing MBA (Symbiosis Center Learning Institute), INDIA
Visa Status: L2/ EAD (Authorized to work for any company in US)
Place: Raleigh, NC
Date: February 26, 2013 (Amrita Tripathi)