Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Quality Assurance specialist with more than 7 years of experience managing software testing projects throughout the testing phase. Strong experience in testing of U/I, web-based, client/server and mobile applications by manual and automated methodologies. Good exposure in implementing agile and waterfall methodologies. Solid understanding of the software development life (SDLC) and QA life cycles. Highly talented in UI & Compatibility testing, Data Interface & Migration testing, Performance/Load/Stress testing and User Acceptance testing. A natural leader and a great team player.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.
  • Excellent interpersonal skills with the ability to build strong working relationships with colleagues.
  • Test Plans, Cases & Processes
  • Scripting & Documentation
  • Regression & Negative Testing
  • Testing Automation
  • Defect/Bug Tracking
  • QA & QC Standards
  • Functional Requirements
  • NET, Requirement
  • Active directory, Scheduling
  • Automation, Scripts
  • Business process, Scripting
  • C, Script
  • Excellent communication, Software development
  • Excellent interpersonal skills, SQL
  • Documentation, Sql Server
  • Finance, Upgrades
  • Functional, Utilities
  • GL, VB
  • HP, Visual Studio
  • HR, VPN
  • Kronos, Website
  • Managing, XML
  • Windows
  • Migration
  • Network
  • Oracle
  • People soft
  • Peoplesoft
  • Presentation skills
  • Problem-solving skills
  • Processes
  • Procurement
  • Quick test Professional
  • QTP
  • Quality
  • QA
  • Reporting
QA Lead, 10/2019 to Current
Albertsons Company Inc.Fremont, CA,
  • Actively involved in Software development life cycle - requirement gathering, analysis and design review of the applications, test strategies, methodologies, and processes.
  • Work closely with project managers, developers and requirement teams to ensure testing issues are resolved on timely manner.
  • Execute manual and automated test cases, analyze results, report and track defects, verify fixes and perform follow-up work to resolve issues.
  • Responsible for preparing and executing test plans, test cases, QA sign off documents and implementation of QA strategies.
  • Performed U/I testing on multiple applications at the bank by manual method and automated scripts.
  • Effective defect reporting and defect tracking using HP ALM.
  • Worked closely with business users and developers to understand the functional requirements and business process to ensure testing issues are resolved on timely manner.
  • Involved in production deployment testing and post-production support after software upgrades and patches.
  • Oracle 12c, Oracle cloud, ServiceNow, Oracle 12c, Sql Server 2008, Peoplesoft, Oracle Application R12, Oracle Modules (HR, GL, Finance, Procurement, HCM) XML, Windows.
, 09/2016 to 09/2019
Bickford Senior LivingMarshalltown, IA,
  • Worked as lead for team of seven with 3 onsite and 4 offshore resources and did an effective onsite-offshore coordination and communication.
  • Worked on testing of various city's U/I applications like City of Atlanta website, VPN application, E-communication request, business, and alcohol license (used by vendors/business in Atlanta for submitting permission requests), Active directory, ELMS, E-file, Microsoft two factor authentication, bank on Atlanta, vacancy reports, city mayor scheduling, AIM initiatives, training calendar etc.
  • Involved in deep testing of system and security changes that were implemented after recent Cyber-attack on City of Atlanta's network system.
  • Worked closely with security and network engineers to test the security changes.
  • Worked on end-to-end testing of ServiceNow ticketing system implementation project.
  • ServiceNow is the City of Atlanta's ticket management system application which is used by thousands of employees for submitting tickets.
  • Worked on testing of City's time keeping system – Kronos.
  • Worked on test strategies and created test scripts.
  • Worked on end-to-end testing of Oracle and People soft data integration and migration (to Oracle cloud) project.
  • Successfully implemented defect reporting and defect tracking using Jira and VSTS.
  • Environment: Oracle cloud, ServiceNow, Oracle 12c, Sql Server 2008, Peoplesoft, Oracle Application R12, Oracle Modules (HR, GL, Finance, Procurement, HCM) XML, Windows.
, 05/2014 to 08/2016
Bickford Senior LivingQuincy, IL,
  • Life Cycle and Test Life Cycle, Test strategies, Methodologies, and processes.
  • Used Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and managing the Defects as per the Business requirements.
  • Scheduled and run the Jobs on daily basis.
  • Designed and developed automation test scripts using Quick test Professional and managed testing activities using Mercury Quality Center.
  • Design and Implementation of the Automation framework, formulating the driver script and the requisites.
  • Designed Functions Library, Functions, Subroutine's, Common functions, Utilities functions, Regular Expressions and Environmental variables using QTP in VB scripts.
  • Executed automated test scripts, analyzed the results, and reported bugs in Quality center.
  • Performed back-end testing by executing SQL Queries.
  • Environment: Quality Center, QTP, Sql Server 2005, Visual Studio 2008, .NET framework 2.0.
Education and Training
Bachelor of Technology (B-Tech): Information Technology, Expected in 01/2011
JNTU (Jawaharlal Nehru Technological University) - , Andhra Pradesh

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