Enthusiastic outgoing enjoy working with people helping others working at a fast pace multitasking fast learner willing to help where needed to be I'm sorry did I miss something bilingual can speak Spanish and write. Campaigns willing to learn new things. Excited to go to work..
Skills
MS Office
Equipment Operation
Team building
Administrative support
Education and Training
Clinton High SchoolOklahoma City, OKExpected in 05/2003 ā āHigh School Diploma: - GPA:
Road Social Activity in Directing AdministrationSayer, OKExpected in ā ā: - GPA:
Social Activity And DirectingSayer, Ok.Expected in 07/1994 ā ā: - GPA:
Experience
Bethesda Health - Pullier Clayton, MO, 09/2017 - 03/2020
Handled all delegated tasks, including problems and in a timely matter.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Supported shipping department by compiling paperwork and taking detailed meeting minutes.
Completed ordered project resulting in [Result].
Maintained professional tone at all times, including during peak rush hours.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Prepared, compiled and filed documents as well as reports presented to various parties.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Performed site evaluations, customer surveys and team audits.
Created agendas and communication materials for team meeting.
Bethesda Health - Receptionist Jennings, MO, 08/2013 - 11/2017
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Sorted incoming mail and directed to correct personnel each day.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Kept reception area clean and organized to offer positive first impression to every visitor.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Took accurate messages for staff and management to facilitate open and speedy communication.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Greeted visitors, assessed needs and directed to appropriate personnel.
Provided information to callers and drafted office emails.
Developed reports and documents with Excel by taking dictation and transcribing meeting notes.
Drafted professional business communication including invoice and E-mails.
Gathered, sorted, distributed and sent mail and packages.
Greeted customers, answered general questions and directed to appropriate locations.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of office.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Responded to customer concerns and issues by directing to management.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Maintained daily calendars, set appointments with clients and planned daily office events.
Scheduled appointments for meeting staff.
Assisted every visitors per 5 mins. by directing to appropriate personnel and answering average of 15 calls and emails daily.
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Answered and directed incoming calls using multi-line telephone system.
Implemented new recordkeeping and documenting systems to improve organization and traceability.
Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
Scheduled appointments based on computer schedule availability and established load parameters.
Oversaw office inventory by restocking supplies and submitting purchase orders for new supplies and reorder products.
Monitored daily and weekly schedules and monthly calendar obligations for several schedule appointments.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Prepared packages for shipping deliveries and coordinated timely shipments.
Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
Entered data in computer software to keep records of patients information.
Answered calls to help over 5 customers each 5 mins each.
Answered telephones and directed calls to appropriate staff members.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Coordinated and communicated with all patient clients daily to gather pertinent information.
Processed payments for patients insurance and updated accounts to reflect balance changes.
Prepared, compiled and filed documents as well as reports presented to various parties.
Responded to telephone inquiries from clients and Doctors and delivered information to inform and educate callers.
Set travel arrangements and gathered documents for management and executive staff meetings and trips.
Ellis Family Practice - Receptionist City, STATE, 08/2009 - 02/2014
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Sorted incoming mail and directed to correct personnel each day.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Kept reception area clean and organized to offer positive first impression to every visitor.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Took accurate messages for staff and management to facilitate open and speedy communication.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Greeted visitors, assessed needs and directed to appropriate personnel.
Provided information to callers and drafted office emails.
Gathered, sorted, distributed and sent mail and packages.
Greeted customers, answered general questions and directed to appropriate locations.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Maintained daily calendars, set appointments with clients and planned daily office events.
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Answered and directed incoming calls using multi-line telephone system.
Implemented new recordkeeping and documenting systems to improve organization and traceability.
Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Answered telephones and directed calls to appropriate staff members.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Prepared, compiled and filed documents as well as reports presented to various parties.
Set travel arrangements and gathered documents for management and executive staff meetings and trips.
Managed 5-line system to handle more than 50 incoming calls per day.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
