Proxy Solicitor (Contractor) Resume Example
To Learn Something New Every Day' by utilizing my strong organizational, leadership, communications, administrative, and business development skills in a client-focused and team-oriented work environment. Versatile Office Support Representative offering administrative experience in both corporate and non-profit office environments.
SUMMARY OF QUALIFICATIONS:
Highly motivated and willing to learn. Able to prioritize work and meet deadlines. Dedicated and focused Office Support and Administrative Receptionist Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Excel in resolving employer challenges with innovative solutions, systems and process improvements proved to increase efficiency, customer satisfaction and the bottom line. Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
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Increased office organization by developing more efficient filing system and customer database protocols.
Successfully planned and executed corporate meetings, lunches and special events for groups of 45 + employees.
Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging.
Routinely helped as many as 85 plus customers each day in a high-volume retail outlet.
May 2010 to April 2013Breg, Inc. － Charlotte , NC
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Acted as a proxy voter in corporate merger and acquisitions.
- Dispersed incoming mail to correct recipients throughout the office.
- Communicated with custodians both locally and abroad to resolve outstanding proxy issues.
- Communicated interdepartmentally in order to resolve research/ technical issues affecting accounts.
- Set up and maintained entries in databases (consultant, project) and follow up on outstanding items.
- Posted and inspected mail and assist with office logistics.
- Supported all phases of mail services.
- Packaged, weigh and meter outgoing mail and packages.
- Operated and maintained mail-room equipment.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Received and screened a high volume of internal and external communications, including email and mail.
- Maintained and reserved the executive conference room calendar.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Managed daily office operations and maintenance of equipment.
January 2004 to January 2009Excel Group － City , STATE
- Inputted massive data entry of daily & weekly reports.
- Assists in processing client work orders following internal guidelines using company and client databases/websites and involving uploading photographs from digital cameras and accurately processing paperwork.
- Provided excellent customer service to clients.
- Maintained calendars and schedule appointments.
- Performed comfortably in a fast-paced, deadline-oriented work environment; Managed and resolved customer issues and provide conflict resolution effectively; Responded to inbound calls, provide caller responses to questions with unbiased and factual information.
- Referred callers to appropriate supervisor as necessary; Performed data entry for setting abortion appointments for consultation/procedures.
- Collected Data entry of membership information, donor information.
- Serves as the lead Dispatch Coordinator and schedules allcontractor's assignments.
- Maintains work order information in the company's internal database.
- Updates clients/internal staff as to the status of work orders.
- Assists the accounting personnel with contractor payroll and client invoicing.
- Represents the organization to clients, other agencies, and internal staff with a courteous, helpful, accurate, and business-like attitude in all communication.
- Assists in identifying training needs of contractor and assists/provides training to subordinates.
- Maintains and procures certain supplies.
- Performs outreach to secure additional clients.
- Builds and maintains relationships with existing clients.
- Performs other related duties as required and/or assigned.
January 2000 to January 2004Smart Mail － City , STATE
- Promptly and efficiently received and directed calls, mail, faxes, deliveries and guests.
- Maintained, created, sorted, retrieved, and reviewed files.
- Responded to inquiries, correspondence, prepared and proofreading, collected and entering data, retrieving documents, conducted basic research, making photocopies, collating materials, and sending and receiving facsimiles.
- Heavy phones and customer service involved with collecting and retrieving data.
- Coordinated the distribution of all incoming and outgoing mail.
- Prepared the office for day-to-day operations to help all staff work effectively Answered main phone line and direct callers to the appropriate staff member or their voice mail, or take and provide thorough, clear written messages.
- Greeted, assist and direct visitors and answer routine questions.
- Maintained after-hours and special office closing voice mail message on main phone line Received and distributed all mail and package deliveries.
- Maintained conference room schedule Set up conference room for meetings and reorganize room at conclusion of meetings.
- Contacted and follow-up with building management to handle office maintenance issues.
- Contacted and follow-up with appropriate vendors to perform office equipment repairs and maintenance and maintain constant Internet accessibility.
Diploma Received.
Accounting, acquisitions, basic, closing, interpersonal communication, conflict resolution, consultant, consultation, client, clients, excellent customer service, customer service, Data Entry, databases, database, Database Applications, digital cameras, Documentation, fast, faxes, invoicing, Listening, logistics, materials, meetings, Access, mail, Microsoft Office Suite, office, Outlook, PowerPoint, Windows, Multi-tasking, office equipment, payroll, personnel, proofreading, proxy, receiving, repairs, Reporting, research, Telephone Skills, Type 50 wpm, Verbal Communication, voice mail, websites, written
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Resume Overview
School Attended
- George Wingate High school
Job Titles Held:
- Proxy Solicitor (Contractor)
- Dispatcher/Customer Service Agent
- Clerical Assistant
Degrees
- High school Diploma : Business Management
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