HOA Board Member offering 8 years of experience in the business. Resourceful problem solver with strong computer skills and excellent blend of people skills. Dedicated with in-depth knowledge of association laws and an ability to implement and enforce property rules and regulations. Adept at overseeing staff and maintenance teams and acting as a liaison between residents and management.
Exceptional oral and written communication skills
Excellent customer service
Superior attention to detail
Ability to multi-task
Creative problem solver
Works well under pressure
Intermediate Word, Outlook and Excel proficiency (both PC and Mac)
50 WPM typing speed
10 key by touch
Property Administrative Assistant, 09/2008
to 12/2008 J W Wiener – Canoga Park,
Carefully screened applicants for tenancy.
Performed credit checks, verified income, assets and expenses.
Accurately and efficiently prepare and assist with all leasing documents.
Collect and post security deposits, rent and all other alphanumeric data entry.
Posted receipts to appropriate general ledger accounts and bank deposit preparation.
Review, code and enter at least 50 invoices each day into the in-house accounting software for timely submission and payment.
Research and resolve accounts payable discrepancies.
to 06/2008 Simi Valley,
Homeschooled my 2 children durng their high school years with lesson plans assigned by teacher through Somis Academy Charter High School.
During this time I also worked as a Sales & Design Consultant for Closets by Design, Gardena, CA.
Design and sell custom storage solutions.
Meet with the client at the client's home.
Identify, evaluate and design a solution to meet the needs of the client.
Follow companies procedures to ensure a clean, error free installation.
Maintain customer contact before, during, and after the sale.
Follow and understand trends in the organization industry, as well as related industries.
Equitable Management Co.
Simi Valley, CA Assistant to Manger providing support and daily administrative duties in Property Management for Homeowners Associations.
Board Member, 11/2004
to 06/2012 Stonegate Villas Homeowners Association – Simi Valley,
Managed a community of 79 planned development homes.
Responded to all Common Area Maintenance (CAM) inquiries.
Developed, reviewed and submitted property operating and capital budgets.
Coordinated board and committee meetings, including schedules and agenda preparation and distribution.
Conducted community walk-throughs with management and contracted vendors.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Learned, referenced and applied product knowledge information.
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Prepared specifications, solicited bids and approved subcontracts for building services.
Communicated effectively with owners, residents and on-site associates.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Handled disciplinary actions.
Scheduled contractors for maintenance issues.
Followed up on delinquent tenants and coordinated collection procedures.
Administrative Assistant, 10/2003
to 02/2004 Dept Knurr USA, Inc – Simi Valley,
Provide support and daily administrative duties to the sales department.
Accurately and efficiently prepare and assist with formation of proposals for the design engineers.
Meet, greet, and direct visitors to appropriate departments.
Answer/filter/direct calls to appropriate personnel.
Processed all incoming and outgoing mail, created and maintained project files and maintained inventory and purchasing of office supplies.
to 12/2002 Clerical Substitute Torrance Unified Sc – Torrance,
Provide Support and daily administrative duties to the School Staff and Teachers.
Relocated to Simi Valley.
Office Assistant, 05/2001
to 09/2001 Best Roofing & Waterproofing, Inc – Gardena,
Answer/filter/direct calls to appropriate personnel.
Match invoices to purchase orders and material receivers.
Alphanumeric data entry utilizing Excel and American Contractor software.
Reconcile employee expenses and issue reimbursement checks.
Maintain service call data base.
Perform related administrative tasks as necessary.
Budget and Finance, Auditor, 01/1997
to 01/2001 PTA Executive Board
Vice President, Director
Volunteer - Board of Director
School Volunteer, 01/1993
to 01/2002 Towers Elementary and Lynn Middle School
Assist teachers and volunteers in the classroom, library and school activities.
Owner Satin Stitches, 10/1984
to 01/1995 Lomita,
Wholesale and retail computerized embroidery business.
Responsible for complete operation and daily functions of the business from its inception.
Customer service, accounts payable, accounts receivable, bank deposits, reconcile bank accounts, invoicing, scheduling, purchasing; inventory, coordinate production and schedules, shipping and receiving, prepare payroll, prepare federal and state payroll reports, maintain all manufacturing and office equipment, supervise a staff of 3 to 5 employees.
Office Assistant/Bookkeeper, 05/1982
to 10/1984 Aqua Mechanical Corp – Hawthorne,
Answer/filter/direct calls to appropriate personnel, open and sort mail, filing, customer service, posting to general ledger, accounts payable, accounts receivable, bank deposits, reconcile bank and payroll accounts, report payroll (ADP), invoicing, prepare outgoing mail and special packages, prepare monthly payables, and receivables reports, document and prepare monthly union reports, maintain and order office supplies.
Project Assistant, 05/1982
to 01/1983 Howard Rosenfeld, Inc – Manchester,
Provide support and daily administrative duties to the Project Management department.
Overview of duties: Bid procurement and subcontractor follow up, proposal preparation, subcontractors contracts/purchase orders, plan distribution, RFI's, change orders, submittals, close out.
Assist with other departments as necessary.
Project Coordinator, 11/1975
to 05/1982 Hinnewinkel Construction, Inc – Gardena,
Assist with subcontractor outreach for bids.
Telephone contact of subcontractors, prepare bid packages, and mailings.
Participate in taking bid information on bid day.
Coordinate project start-up upon award of contract, including issuing contracts, blueprint management, bid procurement and subcontractor follow up.
Request, submit and track shop drawings and material submittals.
Maintain submittal logs and RFI logs.
Issue addendum drawings, coordinate pricing for change orders.
Issue change order documentation for approval and issue change orders to subcontractors.
Produce close-out packages at the end of each project, including as-built drawings, and warranties to secure certificate of occupancy.
Prior positions: receptionist, Secretary to Vice President, Plan Room Coordinator/Project Assitant.
Financial Secretary, 01/1975
to 01/1986 Los Angeles Women's Bowling Association
Medical Billing/Certificate of completion Simi Valley, CA
Levy Adult Education, Microsoft Office Suites Torrance, CA: Simi Valley Adult School -