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Project Manager Resume Example

Resume Score: 60%

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PROJECT MANAGER
Professional Summary
To develop an interesting and challenging career utilizing my bilingual and problem solving skills to meet the needs of my employer and client. Professional, detail-oriented Network Administrator motivated to drive projects from start to finish as part of a dynamic team.
Skills
  • Proficient in Apple IWork Package
  • Proficient with Project Management tools (Atlassian platform)
  • Intermediate in CSS, HTML and Photoshop
  • Website and portal monitoring
  • QA tools
  • Proficient with Mac systems
  • Network maintenance
  • Product templates
  • Remote access technology
  • Excellent communication skills and problem-solving abilities
Languages
Bilingual- speak, read, and write fluently in Spanish
Work History
Project ManagerJun 2012 - Current
Company NameCity, State
  • Oracle Corporation is a multinational computer technology corporation
  • Manage project development from initiation to closure
  • Complete work breakdown structure to estimate effort required each week
  • Communicate workflow expectations to team members and key stakeholders Act as liaison between team and key stakeholders
  • Track and report milestones and provide status report to sponsor
Service Desk Coordinator
  • Receive, review, acknowledge, categorize all service desk tickets sent by Social Stakeholders.
  • assign tickets to appropriate DevOp member.
  • monitor the life cycle of assigned tickets.
Release CoordinatorJan 2010 - Jan 2012
Company NameCity, State
  • assign, align and coordinate (schedule) DevOps with Social Stakeholders for each component.
  • manage deployment life cycle from start to finish.
  • Assign, align and coordinate DevOps with Social Stakeholders for each component manage deployment life cycle from start to finish Vitrue is a global leading Social Relationship Manager.
Account CoordinatorMay 2010 - Nov 2010
  • Coordinated the delivery of multiple projects, facilitate the technical and content objectives, creating and reporting program status utilizing a dashboard, allocating resources across multiple projects.
  • Worked closely with director of implementation in overall support of client engagements.
  • Prepared and presented forecasts, reporting, and analysis.
  • Assisted in preparing, analyzing, and coordinating the project process across multiple groups.
  • Performed analysis on special projects as requested.
Implementation ManagerNov 2010 - May 2011
  • Primary responsibilities:.
  • Coordinated problem solving for design and integration.
  • Worked with the Marketing Team and other non-product development groups to engage consumers using social media.
  • Build and sustain long-term customer partnerships by developing rapport with the customer, responding to customer needs, establishing a long-term business perspective, and fulfilling customer expectations with realistic commitments.
  • Responsible for coordinating the activities of the development team to ensure that all requirements are met for the project.
  • Managed projects from inception to completion, develop work plans and project schedules, ensure timely delivery within budget, and have a bias for action and drive for completion.
  • Knowledge of end-to-end product development including requirements gathering, scoping, risk analysis, budget tracking, graphic design, database modeling, application design, and user interface build-out.
  • Produced revenue growth for Vitrue, Inc.
  • by appreciating the business of customers and prospects within the scope of responsibility.
Service Level ManagerMay 2011 - Current
  • Primary responsibilities:.
  • Created and maintained a catalogue of all existing global services offered.
  • Produces regular reports of service achievements to users and Senior Management.
  • Initiates any actions necessary to improve or maintain levels of service.
  • Work closely with Client Delivery team in managing, scheduling and deploying custom application onto Facebook platform.
  • Assist platform team in developing a process for a fail safe application to monitor the products in a live environment.

Company NameCity, State
  • UNIVAR is the leading global distributor of industrial chemicals.
Inside Sales RepresentativeJan 2009 - Jan 2010
  • Manage accounts to include performing to sales forecasts, preparing detailed sales plans for individual accounts, forecasting customer demand, and implementing Univar USA's marketing plans and strategies.
  • Conduct effective sales calls by utilizing techniques during the presentation and adapting styles to meet needs and expectations of the customer.
  • Effectively gain commitment from customers in order to accomplish the incremental steps in the sales process.
  • Build and sustain long-term customer partnerships by developing rapport with the customer, responding to customer needs, establishing a long-term business perspective, and fulfilling customer expectations with realistic commitments.
  • Additionally, serve as a resource to customers by sharing useful information such as regulations, safety, product knowledge and market pricing.
  • Produce revenue growth for Univar USA Inc.
  • by appreciating the business of customers and prospects within the scope of responsibility.
Customer Service RepresentativeJan 2005 - Jan 2009
  • Primary responsibilities:.
  • Processed client orders from inception to distribution including logistics.
  • Provided daily management of domestic and international accounts.
  • Supported outside sales representatives by providing price quotes, product availability, and technical product information.
  • Provided clients with product end use information, including Certificate of Analysis and Material Safety Data Sheets.
  • Offered daily support of auxiliary departments, including purchasing agents, accounts receivable, and plant operations.
Bilingual Pharmacy Support SpecialistJan 2002 - Jan 2005
Company NameCity, State
  • ACS provides diversified business process and information technology outsourcing solutions to commercial and government clients worldwide.
  • Main industry focus is healthcare, financial services, government, and communications.
  • Acted as a liaison between pharmacies, medical providers, health insurance clients and patients in resolving issues that involved authorizing medications and or durable medical equipment.
  • Implemented "Prior Authorizations" for rejected pharmaceutical claims.
  • Complied with HIPAA policies, procedures, and requirements.
  • Guided pharmacy staff in client pharmaceutical claims.
Education
Associate of Arts: 1992
Palo Alto CollegeCity
Religious Studies: 1993
Southwestern Assembly of God UniversityCity, State
Project Management (B132) *Introduction to XHTML (H401) *Introduction to Cascading Style Sheets (H151) *Scrum Master Certification Need better wording here.: Who is this? These bullets need to be formatted like the ones for Vitrue etc
Accomplishments

    Product Development Information Technology Award of Excellence - 2017

  • Product Development
    Worked on scalability and optimization of production environment.
  • Project Management
    Coordinated with third-party development team on engineering and professional service activities and tasks.
  • Process Improvement
    Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.
Certifications
SCRUM certified
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Palo Alto College
  • Southwestern Assembly of God University

Job Titles Held:

  • Project Manager
  • Service Desk Coordinator
  • Release Coordinator
  • Account Coordinator
  • Implementation Manager
  • Service Level Manager
  • Inside Sales Representative
  • Customer Service Representative
  • Bilingual Pharmacy Support Specialist

Degrees

  • Associate of Arts : 1992
    Religious Studies : 1993
    Project Management (B132) *Introduction to XHTML (H401) *Introduction to Cascading Style Sheets (H151) *Scrum Master Certification Need better wording here. :

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