Project Manager Resume Example Oracle

PROJECT MANAGER

Professional Summary

To develop an interesting and challenging career utilizing my bilingual and problem solving skills to meet the needs of my employer and client. Professional, detail-oriented Network Administrator motivated to drive projects from start to finish as part of a dynamic team.

Skills

Proficient in Apple IWork Package
Proficient with Project Management tools (Atlassian platform)
Intermediate in CSS, HTML and Photoshop
Website and portal monitoring
QA tools

Proficient with Mac systems
Network maintenance
Product templates
Remote access technology
Excellent communication skills and problem-solving abilities

Languages

Bilingual- speak, read, and write fluently in Spanish

Work History

Project ManagerJun 2012 - Current
OracleAtlanta, GA

Oracle Corporation is a multinational computer technology corporation
Manage project development from initiation to closure
Complete work breakdown structure to estimate effort required each week
Communicate workflow expectations to team members and key stakeholders Act as liaison between team and key stakeholders
Track and report milestones and provide status report to sponsor

Service Desk Coordinator

Receive, review, acknowledge, categorize all service desk tickets sent by Social Stakeholders.
assign tickets to appropriate DevOp member.
monitor the life cycle of assigned tickets.

Release CoordinatorJan 2010 - Jan 2012
Vitrue, INCAtlanta, GA

assign, align and coordinate (schedule) DevOps with Social Stakeholders for each component.
manage deployment life cycle from start to finish.
Assign, align and coordinate DevOps with Social Stakeholders for each component manage deployment life cycle from start to finish Vitrue is a global leading Social Relationship Manager.

Account CoordinatorMay 2010 - Nov 2010

Coordinated the delivery of multiple projects, facilitate the technical and content objectives, creating and reporting program status utilizing a dashboard, allocating resources across multiple projects.
Worked closely with director of implementation in overall support of client engagements.
Prepared and presented forecasts, reporting, and analysis.
Assisted in preparing, analyzing, and coordinating the project process across multiple groups.
Performed analysis on special projects as requested.

Implementation ManagerNov 2010 - May 2011

Primary responsibilities:.
Coordinated problem solving for design and integration.
Worked with the Marketing Team and other non-product development groups to engage consumers using social media.
Build and sustain long-term customer partnerships by developing rapport with the customer, responding to customer needs, establishing a long-term business perspective, and fulfilling customer expectations with realistic commitments.
Responsible for coordinating the activities of the development team to ensure that all requirements are met for the project.
Managed projects from inception to completion, develop work plans and project schedules, ensure timely delivery within budget, and have a bias for action and drive for completion.
Knowledge of end-to-end product development including requirements gathering, scoping, risk analysis, budget tracking, graphic design, database modeling, application design, and user interface build-out.
Produced revenue growth for Vitrue, Inc.
by appreciating the business of customers and prospects within the scope of responsibility.

Service Level ManagerMay 2011 - Current

Primary responsibilities:.
Created and maintained a catalogue of all existing global services offered.
Produces regular reports of service achievements to users and Senior Management.
Initiates any actions necessary to improve or maintain levels of service.
Work closely with Client Delivery team in managing, scheduling and deploying custom application onto Facebook platform.
Assist platform team in developing a process for a fail safe application to monitor the products in a live environment.

UNIVARAtlanta, GA

UNIVAR is the leading global distributor of industrial chemicals.

Inside Sales RepresentativeJan 2009 - Jan 2010

Manage accounts to include performing to sales forecasts, preparing detailed sales plans for individual accounts, forecasting customer demand, and implementing Univar USA's marketing plans and strategies.
Conduct effective sales calls by utilizing techniques during the presentation and adapting styles to meet needs and expectations of the customer.
Effectively gain commitment from customers in order to accomplish the incremental steps in the sales process.
Build and sustain long-term customer partnerships by developing rapport with the customer, responding to customer needs, establishing a long-term business perspective, and fulfilling customer expectations with realistic commitments.
Additionally, serve as a resource to customers by sharing useful information such as regulations, safety, product knowledge and market pricing.
Produce revenue growth for Univar USA Inc.
by appreciating the business of customers and prospects within the scope of responsibility.

Customer Service RepresentativeJan 2005 - Jan 2009

Primary responsibilities:.
Processed client orders from inception to distribution including logistics.
Provided daily management of domestic and international accounts.
Supported outside sales representatives by providing price quotes, product availability, and technical product information.
Provided clients with product end use information, including Certificate of Analysis and Material Safety Data Sheets.
Offered daily support of auxiliary departments, including purchasing agents, accounts receivable, and plant operations.

Bilingual Pharmacy Support SpecialistJan 2002 - Jan 2005
Affiliated Computer Services, Inc ACSAtlanta, GA

ACS provides diversified business process and information technology outsourcing solutions to commercial and government clients worldwide.
Main industry focus is healthcare, financial services, government, and communications.
Acted as a liaison between pharmacies, medical providers, health insurance clients and patients in resolving issues that involved authorizing medications and or durable medical equipment.
Implemented "Prior Authorizations" for rejected pharmaceutical claims.
Complied with HIPAA policies, procedures, and requirements.
Guided pharmacy staff in client pharmaceutical claims.

Education

Associate of Arts: 1992
Palo Alto CollegeSan Antonio

Religious Studies: 1993
Southwestern Assembly of God UniversityWaxahachie, TX

Project Management (B132) *Introduction to XHTML (H401) *Introduction to Cascading Style Sheets (H151) *Scrum Master Certification Need better wording here.: Who is this? These bullets need to be formatted like the ones for Vitrue etc

Accomplishments

Product Development Information Technology Award of Excellence - 2017

Product Development
Worked on scalability and optimization of production environment.
Project Management
Coordinated with third-party development team on engineering and professional service activities and tasks.
Process Improvement
Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.

Certifications

SCRUM certified

Resume Overview

Companies Worked For:

Oracle
Vitrue, INC
UNIVAR
Affiliated Computer Services, Inc ACS

School Attended

Palo Alto College
Southwestern Assembly of God University

Job Titles Held:

Project Manager
Service Desk Coordinator
Release Coordinator
Account Coordinator
Implementation Manager
Service Level Manager
Inside Sales Representative
Customer Service Representative
Bilingual Pharmacy Support Specialist

Degrees

Associate of Arts : 1992
Religious Studies : 1993
Project Management (B132) *Introduction to XHTML (H401) *Introduction to Cascading Style Sheets (H151) *Scrum Master Certification Need better wording here. :

Project Manager Resume Example

Resume Score: 60%

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