Accounting, Attorney, billing, cashier, coaching, Conflict Management, client, Customer service, database, Decision Making, documentation, DOS, fashion, Finance, financial, Focus, Government, instructing, Internet Explorer, Law, logistics, mailing, materials, Excel, mail, Microsoft office, Outlook, Power Point, Word, micro soft word, Microsoft Word, weapons, monitors, Payroll, personnel, Policies, postage machine, Problem Solving, routing, scheduling, schematics, sorting, spread sheets, spread-sheet, supervisor, Supervising, Time Management, video, Website, written
08/2016 to Current
Program Support AssistantDepartment of VA － Columbia, United States, SC
Hours per week: 40 Work with the framework of multiple electronic financial (payroll) systems to include; Remedy Website for DFAS, VATAS, SHARES, FAS, OTCNET and Premium Pay Tracker to resolve pay issues.
Work on pay and leave action in relation to diverse, and multi-faceted programs.
This includes, but not limited to; compressed tours, hours of work, special pay, premium pay, overtime, compensatory time, audits, one time pay, child support, funeral, agent cashier, limited pay, attorney fee, and other pay related issues.
Prepare salary and bonus information for billing, timely informing employees regarding payroll transaction and changes.
Ensure that payroll and reports are completed and identified inaccuracies, perform audits for time and attendance, while ensuring confidentiality of payrolls.
Prioritize customer problems and complaints to ensure that that inquiries are resolved appropriately.
Log and track inquires using a problem management database and maintain historical records and related problem documentation.
Interact with employees, veterans and other agencies.
Defense Finance Accounting Service and VATAS.
Update Payroll files, records in accordance with Records Control 10-1.
Resolve time keeping issues by instructing employees how to request for premium pay and leave.
Confirm with supervisors to determine employees leave status and with fiscal personnel and or supervisors to certify time cards.
Enter corrections on employee's time cards due to the personnel changing schedules and meet Veterans Affairs Time and Attendance System (VATAS), deadline ensuring 191 employees are being properly paid.
Analyze time and leave trends, make calculations, and develop leave usage reports.
Evaluate leave trends analyzed advising management about potential problems.
Knowledgeable of time and leave rules and regulation as it relates to scheduling practices such as varied working times within a biweekly schedule including multiple tours of duty, irregular tours, compressed hours, holiday pay, shift differentials, overtime/compensatory time, sick and annual leave.
Proficient in the use of Microsoft office such as Word, Excel, Outlook and MAPP-D, VBMS, VATAS, SHARE, ect.
06/2014 to 06/2015
Department of VA － Columbia, United States, SC
Hours per week: 40
Duties, Accomplishments and Related Skills:
On a weekly basis reviewed veterans' documents from VBMS, MAPD, Shares, Covers, and Virtual VA according to the FOIA Privacy Act to ensure documents were appropriately forwarded to Veterans, Veterans Service Organizations, and Attorneys.
Processed Privacy Act and FOIA request assisted with processing over thousands of Privacy Act and FOIA request.
Trained and assisted six work study personnel who are assigned to Support Service Division to process Privacy Act and FOIA requests providing training of VBMS, MAPD, and Virtual VA.
Reviewed Privacy Act and FOIA requests work study personnel duplicated.
Trained and inputted civilian pay transactions in a timely accurate and efficient manner pertaining to weekly payroll in Electronic Timing Attendance (ETA) system.
Prepared salaries, bonuses, Comp.
time/Overtime hours and time/attendance information informs employees regarding payroll transaction/prior pay corrections in a timely manner.
Executed priority mail by routing to appropriate actions in a timely manner, maintain and monitors the operation of single or multiple function equipment typical of a mail, duplicating, and reproduction function.
Proficient in Microsoft Word, Excel, Outlook, Power Point, and Internet Explorer.
Mailroom clerk processed over 20,000 pieces of outgoing mail, 4,500 incoming mail, and request for burial flags.
Documented incoming mail in writing to the Division Chief, and all mail received from sources outside of the VARO, with stamping and delivered the same day.
Outgoing mail documented and processed and delivered the same day.
Knowledge of appropriate VA and Postal Regulation, specific written instructions for internal routing of incoming and outgoing mail to include sorting, and accurate routing of large volume of mail to various operating elements with different and sometimes closely related functions.
Customer service relationships with employees, supervisors, co-workers, and others within the organization being courteous and cooperative in nature and adjust to change and work pressure in a pleasant manner, handling difference of opinions in a businesslike fashion.
Working knowledge of mail inserter making sure every piece of mail has been reviewed before inserting it into the mail inserter to ensure it belongs to the correct recipient.
Insert the mail that is intended for each recipient separately from other from other recipients' mail in the mail inserter.
100% non-privacy violation in mailing veterans request.
Providing monthly log of mailroom incoming and outgoing mail to supervisor for review by annotated when the mail inserter and postage machine do not work.
Ensured the burial flag log is updated on a daily basis and the request are forwarded to Virginia and the Dorn VAMC on a daily basis by detaching the appropriate request form.
08/2010 to 06/2016
Site SupervisorPhillips Group, Inc － Toccoa, United States, GA
Hours per week: 84 Supervise and train various numbers of officers on National Labor Laws pertaining to strike related procedures, review documentation via videos, reports, issuing of per diem, prepared and reviewed accuracy of reports, documentation of video footage, and prepared documentation for Attorney/court evidence.
Imputed weekly payroll, gas receipts, hotel receipts, Time Management, Lead People, Problem Solving, and Conflict Management, Timely Decision Making and monthly rental car receipts into time management system via Microsoft Word, Excel, and Outlook.
Managed daily paperwork incident reports, video footage, and weekly supervisor client paper work.
Maintains client and employee communication channels to coordinate activities, resolve problems and maintain a flow of information throughout all levels of the organization.
Edited and produced video footage taken of illegal activity from picketers violating National Law Laws for evidence for courts.
Supervising the daily operations coordinating all logistics relating to the site project.
Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
Trained 30 or less officers in video, security, NLRB relationship procedures.
06/2010 to 08/2011
Site SupervisorSecuritas － Charlotte, NC
Hours per week: 40 Supervised 5 officers and inputted weekly time and attendance records with micro soft word, excel spread-sheet, proofread daily duty logs for accuracy, incident reports, covered call offs.
Worked with client on all security related matters, conducted perimeter checks of the facility ensuring no security breaches, signed in various amounts of visitors daily, checked employees ID's, and responded to all facility emergency's.
Daily contact with the Institute President on security matters for the protection of students and all related emergency procedures.
12/2004 to 12/2008
Coastal International Security － Lorton, United States, VA
Hours per week: 84.
07/1998 to 11/2004
Diplomatic Security SupervisorInter-Con － Alexandria, United States, VA
Hours per week: 40 Provided Executive Protective armed details for US Department of State dignitaries, employees, Secretary of States, and foreign ministers.
Supervised and trained 50 officers on Department of State Security Policies and procedures in accordance with Executive Order 12829 safeguarding of Federal Government classified information, Executive Order 13526 uniform system for classifying, safeguarding, and declassifying national security information, including information relating to defense against transnational terrorism.
Conducted daily security briefings of classified and non-classified material to 30 officers or more, and supervised security checks for security violations of classified material, safes, drawers and the writing of security violations of employees.
Employee Focus, Time Management, Lead People, Problem Solving, Conflict Management, Timely Decision Making, and Accountability for Delivering Operational Service Results.
Managed time and attendance records by imputing information into system, travel vouchers, scheduling of officers with the use of Micro Soft and Excel spread sheets, proofread reports, ensured accountability of daily logs, post checks, and issuing of weapons.
Supervised 30 or more officers providing security support to the Secretary of State during the United Nations Group Assembly in New York.
Conducted security checks for classified material's improperly stored, and disposal.
Magnetometer, surveillance, and various other security equipment Member of Special Operations Unit that.
Immediately reported deficient streetlights, signs and road surfaces to keep residents safe.
Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
Cleared American Guard
Conducted counter surveillance of 200 foreign nationals working on US Department of State Embassy construction projects to prevent the introduction of unauthorized clandestine devices or systems in the Sensitive Compartment Information Facility (SCIF) areas of classified information.
Constructed badges for over 300 government employees and foreign nationals with various assess codes, imputed daily reports and incidents into system via Microsoft Word, and Excel to include the issuing of secured materials to Department of State personnel in accordance with DOS policies and procedures for the handling of classified material.
Stored and issued schematics of U.S.
Embassy to include Sensitive Compartment Information Facility area.
Traveled and worked in various countries as a US government contractor GS-13 for intervals of 1 year or more.
Maintained and operated technical security systems while maintaining a Top Secret Clearance.
Education and Training
Bachelor's Degree: Security ManagementAmerican Military University － Charles Town, WV, United StatesCredits Earned: 128 Continuing Education Unit Security Management