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Production Support Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Ambitious Production Support Manager with more than seven years of management experience in the architecture and engineering industry. Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership qualities. Enthusiastic, with extensive knowledge of ISO 9001:2008.
Highlights
  • Process development
  • Personable
  • Strategic planning
  • Mergers and acquisitions knowledge
  • Process improvement strategies
  • Systems implementation
  • Dedicated
  • MBA
Education
Virginia Commonwealth University Richmond, VA Expected in 2013 MBA : - GPA :
Virginia Commonwealth University Richmond, VA Expected in 2001 Bachelor of Arts : English Literature - GPA :
American Council of Engineering Companies of Virginia Richmond, Virginia Expected in 2014 Continuing Education : Emerging Leaders Institute - GPA :
University of Richmond Richmond, VA Expected in 2010 Continuing Education : Project Management - GPA :
University of Richmond Richmond, VA Expected in 2010 Continuing Education : Mini Master of Business Administration - GPA :
Accomplishments
  • Process Improvement
    • Successfully identified internal processes that needed to be established or improved to increase productivity
    • Assessed organizational software training needs
  • Planned, directed, coordinated and assigned manpower to efficiently meet production requirements
  • Successfully managed the restructuring of the Information Systems Department that resulted in about $200,000 per year salary reduction
  • Bridged the gap between three Information Systems teams
  • Developed and managed Continuous Improvement and Root Cause Analysis programs
  • Managed internal software transitions and upgrades including Deltek Vision, Newforma, AutoCAD, Revit and XL2CAD
  • Externally, effectively chaired the ACEC Next Generation Committee and the Virginia Engineers Conference Committee
  • Received The Designing Excellence Award for outstanding leadership resulting in the implementation of ISO 9001:2008
  • Received the Cadmus Key Contributor Award for ensuring client needs were met and that the project stayed on schedule
Experience
Bank Of America Corporation - Production Support Manager
Panama City, FL, 03/2014 - Current
  • Serve as the liaison between architects, engineers, project managers and operations to ensure project needs are met
  • Manage and coordinate the CADD Support department activities and workforce
  • Promote quality awareness throughout the organization
  • Schedule and perform internal audits
  • Monitor and measure quality objectives and report performance to top management
  • Maintain firm registrations in multiple states
  • Organize and maintain corporate documents and quality  management system documents
  • Participated in acquisition integration
  • Served as the scribe for the Board of Directors
Moffatt & Nichol - Information Systems Manager
Atlanta, GA, 01/2012 - 03/2014
  • Managed diverse departments including Business Information Systems, CADD Support and Information Technology employees
  • Maintained information systems that supported the operation across the business
  • Successfully managed the restructuring of Information Systems that resulted in about $200,000 per year salary reduction
  • Bridged the gap between three Information Systems teams
 
Infineon Technologies - Document Control Manager
El Segundo, CA, 07/2008 - 01/2012
  • Managed business operations employees
  • Established and implemented the quality management system resulting in the firm's ISO 9001:2008 certification
  • Organized and maintained corporate documents and quality management system documents
  • Promoted quality awareness throughout the organization
  • Issued and maintained liability insurance certificates
University Of Chicago - Document Conversion Specialist
Chicago, IL, 08/2005 - 06/2008
  • Converted highly sensitive customer content from pdf source to well-formed and validated XML document
  • Performed quality control checks on peers' deliverables
- 2016 Virginia Engineers Conference Chair
, , 11/2015 - Current
- ACEC Next Generation Committee Chair
, , 06/2014 - 06/2015

Managed the Next Generation Committee, which provides opportunities for the next generation of business professionals within the engineering industry to develop their business and leadership skills

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Virginia Commonwealth University
  • Virginia Commonwealth University
  • American Council of Engineering Companies of Virginia
  • University of Richmond
  • University of Richmond
Job Titles Held:
  • Production Support Manager
  • Information Systems Manager
  • Document Control Manager
  • Document Conversion Specialist
  • 2016 Virginia Engineers Conference Chair
  • ACEC Next Generation Committee Chair
Degrees
  • MBA
  • Bachelor of Arts
  • Continuing Education
  • Continuing Education
  • Continuing Education

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