Highly motivated, success-driven Account Manager with a proven track record in sales, Account Management, operations, profits, productivity and internal/external client satisfaction.
Fifteen years of multi-site business management experience with a heavy emphasis on Profit and Loss, Sales, Operations and Customer Service.
Responsibility for managing Profit & Loss including revenue generation, expense control, operating ratios and operation management. Experience with forecasting sales, revenues, expenses, EBITDA and other key company metrics.
Front-Line Communication for management and clients to ensure smooth and flawless flow of human capital, products, services, pre-sales and post-sales support and effectively resolve challenges to and maintaining the highest level of customer satisfaction.
Researcher and Coursework in Leadership
Advertising, brand strategy, budget, business development, business plan, consulting, controller, clients, direction, special events, financial, focus, forecasting, grants, human resources, leadership, director, marketing, meetings, money handling, negotiator, networking, developer, personnel, purchasing, real estate, research, Retail, sales, staffing, strategy, strategy development.
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