Product Analyst versed in user acceptance testing, as well as solving complex problems in high-pressure environments. Excels at cultivating, managing and leveraging client relationships. Detail-oriented, knowledge in Six Sigma methodologies. Employs root cause analysis to identify issues and develop process improvements that lead to company-wide savings.
• Certified in Microsoft MCP
• Certified in CompTIA Net +
• Knowledge in A+ Core and A+ OS
I have attended several training classes that are available within Citizens Business Bank.
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