procedural scheduling resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Administrative leader offering experience in creating work flow to drive excellent patient care and goal achievement. Dedicated to training and mentoring top talent while cultivating a productive work culture.

  • Workflow planning
  • Time Management
  • Team leadership
  • Understands insurance benefits
  • Resourceful and reliable worker
  • Payroll Coordination utilizing Quickbooks
Work History
02/2018 to Current Procedural Scheduling The Corvallis Clinic | , ,
  • Responsible for scheduling outpatient cardiac catheterization's, cardioversions, pre and post Watchman transesophageal echocardiograms, and Pre TAVR procedures , and PFO Closure's for St Joe's providers, as well as outside referring physicians
  • Advise patients of prep required for all cardiac procedures, as instructed by provider and protocols.
  • Accurately transcribe physician orders into EPIC to assure precise procedural scheduling
  • Arrange urgent cardiac cath's and direct admissions, so patient has procedure within 24 hours
  • Liaise with the Structural Heart Clinic at SJH
  • Schedule office based Lexi scans, echocardiogram, PET scans, stress echocardiograms, and treadmill testing, as requested.
06/1999 to 02/2018 Practice Manager - Full Time Hilton Worldwide | , ,
  • Prepared operating budgets and other financial performance reports using Quickbooks
  • Drafted budget for all office departments , including medical supplies, payroll budgets, advertising, health insurance benefits, accounts payable / receivable, and monitored expenditures
  • Collaborated with nursing staff and front office to achieve a seamless, cohesive, and safe experience for patients
  • Prepared weekly payroll
  • Scheduled appointments and surgeries using EMR
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Developed policies and procedures for effective practice management.
  • Developed close working relationships with front office and back office staff.
07/1997 to 05/1999 Workers Comp Referral Coordinator - Full Time Metrocomp Activ! | , ,
  • Made Contact with injured employee's within 24 hours of their work injury to assess care needed
  • Accurately input injured workers symptoms and medical history in EMR
  • If injured employee needed follow up care, I would make appointments and refer them to appropriate in-plan primary care physician or specialist
  • Coordinated care with triage nursing staff, as well as Claims adjusters to keep costs controlled
  • Followed injured employee's care until they were back to work at full duty.
06/1989 to 07/1997 Front Office Supervisor - Full Time Dr's Westlake, Lockwood, Changlai, Tucker, And McMahon | , ,
  • Oversaw daily office operations for staff of 10 employees
  • Trained new employees on medical billing programs and data entry software
  • Obtained PCP referrals so that patients could see a medical specialist
  • Checked patients out after appointments, collected copays, and scheduled testing, while obtaining prior authorizations
  • Improved timely paying of bills by developing flexible payment plans for patients
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities
Expected in 1989 Associate of Applied Science | Hotel Business Technology with Honors SUNY Cobleskill, Cobleskill, NY GPA:
Expected in 1987 Regents Diploma | Liverpool High School, Liverpool, NY GPA:

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Resume Overview

School Attended

  • SUNY Cobleskill
  • Liverpool High School

Job Titles Held:

  • Procedural Scheduling
  • Practice Manager - Full Time
  • Workers Comp Referral Coordinator - Full Time
  • Front Office Supervisor - Full Time


  • Associate of Applied Science
  • Regents Diploma

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