Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Broad medical terminology knowledge
Computerized charting
Excel spreadsheets
Self-starter
Time management
Strong interpersonal skills
Microsoft Office
Education and Training
University Of PhoenixTempe, AZExpected in – –Associate of Applied Science:Business Management - GPA:
Queensbury Senior High SchoolQueensbury, NYExpected in – –High School Diploma: - GPA:
Experience
Challenger School - PRN Secretary Plano, TX, 12/2019 - Current
Implemented accurate and timely documentation in electronic client medical records.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Compiled physical and digital documents, charts and reports to meet business and patient need.
Retrieved physicians' paperwork, including lab test requests.
Facilitated timely execution of all lab tests and medication refills.
Provided patient information to facilitate timely admissions and discharges.
Transcribed doctors' orders, including medication and lab test requests.
Managed unit call reception and routed calls to correct department.
Monitored unit supply levels and notified management of ordering needs.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Managed medical practice administrative needs to provide patient satisfaction.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Albany Charter School Network - School Secretary Cudahy, CA, 08/2018 - 07/2020
Handled confidential information regarding students carefully and with discretion.
Resolved issues with parents using active listening skills to de-escalate difficult situations.
Communicated with parents, teachers and members of public with patient demeanor.
Supported school director and teaching staff by greeting visitors, taking messages, responding to emails and completing clerical tasks.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of teachers.
Generated attendance and other reports to present decision-makers with valuable data.
Compiled and analyzed data utilizing spreadsheets or other database software such as infinite campus and goggle docs.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Proofed and edited letters and other correspondence to correct grammar and spelling errors.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Sorted incoming mail and disseminated all correspondence to applicable departments.
Guided administrative and professional staff through computer and software problems.
Lewis-Clark State College - Paraprofessional Orofino, ID, 08/2015 - 07/2018
Provided students with personalized educational, behavioral and emotional support.
Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
Applied positive reinforcement for performance to redirect negative behaviors.
Supplied one-on-one attention to each student while maintaining overall focus on entire group.
Explored different avenues of learning with students to help each prepare for later educational environments.
Instructed students in classroom settings on specific exercises, team sports concept and overall safety to avoid injuries.
Created and directed sports programs and other special events.
Monitored student physical fitness with standardized assessments and devised appropriate individual goals.
Taught students about concepts regarding fitness, health and well-being.
Adhered to applicable fitness program standards and benchmarks.
Dr Westberrys - Office Assistant City, STATE, 03/2015 - 08/2015
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Oversaw WFM and staff scheduling to keep office operations smooth and efficient.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Collected payments, issued receipts and updated accounts to reflect new balances.
Monitored calendars and scheduled appointments based on Doctors availability and established load limits.
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