Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Skills
- Social integration
- Educational support
- Schedule creation and maintenance
- Home school programs familiarity
- Behavior Modification
- Academic Support
- Scheduling
- Cleaning
- Activity Planning
- Active listener
- Non-smoker
- Reliable transportation
- Behavior management techniques
- Housekeeping
- Child Supervision
- Money handling
- Product restocking
- Point of sale knowledge
- Interpersonal ability
- Product and service sales
- Cash Handling
- Time management strength
- Multi-tasking skill
- Payment processing
- Cash register operation
- Cash register skills
- Cleanliness
- Customer assistance
- Multi-tasking ability
- Inbound and Outbound Calling
- Client Needs Assessment
- Guest Services
Education
Holy Family High School Broomfield, CO, Expected in 05/2020 ā ā High School Diploma : - :
Colorado Mesa University Grand Junction, CO Expected in 05/2024 ā ā : Nursing - :
Work History
Behavior Health Network - Private Nanny
Orange, MA, 12/2020 - 01/2021
Orange, MA, 12/2020 - 01/2021
- Organized different types of activities to enhance physical and intellectual development.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted children with homework assignments and special projects across different subjects.
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
- Played games, worked on puzzles, and read books to young children.
- Fostered close relationships with children by asking about school, friends and hobbies.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Studied and performed research on food allergies to provide higher level of care and oversight for individuals with such conditions.
- Performed light housekeeping duties, such as dusting, mopping and washing the dishes to keep household efficient and neat.
- Totaled amount owed for services at end of session.
- Led indoor and outdoor activities to entertain and occupy children.
- Prepared healthy, age-appropriate snacks and meals.
- Involved children in caring for household pets and chores.
Harkins Theaters - Team Leader
City, STATE, 03/2018 - 03/2020
City, STATE, 03/2018 - 03/2020
- Built strong relationships with customers through positive attitude and attentive response.
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Requested official identification for ticket purchases and verified details, consistently meeting strict legal standards.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Assisted customers with special services, account updates and promotional options.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Assisted customers by answering questions and fulfilling requests.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Counted cash in register drawer at beginning and end of shift.
- Performed shift change tasks each day to keep store efficient and neat.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Provided customers with information on specials and discount deals.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Assisted counter staff in packing ready orders and distributing to customers.
- Maintained clean, sanitized and well-organized food preparation zones.
- Operated and sanitized kitchen and food preparation equipment.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Cooked batches of food according to standard recipes.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Assisted patrons with seating by giving directions and lighting paths.
- Sold admission, processed payments and issued tickets.
- Directed ticket holders to seats and facility locations.
- Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Reviewed tickets for authenticity and applicability to particular event.
- Provided information about current and future events at facility.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained energy and enthusiasm in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Used coordination and planning skills to achieve results according to schedule.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Eliminated downtime and maximized revenue by providing top project quality control.
Family Friends - Family Babysitter
City, STATE, 03/2016 - 01/2020
City, STATE, 03/2016 - 01/2020
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
- Led indoor and outdoor activities to entertain and occupy children.
- Totaled amount owed for services at end of session.
- Fostered close relationships with children by asking about school, friends and hobbies.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals.
- Built positive and nurturing environments to support child social and emotional growth.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
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School Attended
- Holy Family High School
- Colorado Mesa University
Job Titles Held:
- Private Nanny
- Team Leader
- Family Babysitter
Degrees
- High School Diploma
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