LiveCareer-Resume

private nanny resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

A hardworking representative with years of customer service experience and proven expertise in a variety of fields. Smoothly addresses multiple tasks while tending to the needs of others and maintaining loyal, satisfied customers. Focused on exceeding expectations while running a clean, friendly, and welcoming workplace.

Skills
  • Customer assistance
  • Drawer management
  • Payment collection
  • Cash Handling
  • Credit card processing
  • Computer proficiency
  • Cleaning procedures
  • Staff Training
  • Maintaining store appearance
  • Remains calm in high-pressure situations
  • Extremely patient
  • Fast learner
  • Problem solver
  • Multitasker
  • Willing to increase workload to increase sales and ensure business profitability
  • Satisfactory mechanical aptitude
  • Works well in fast-paced environment
  • Great with people of all ages
  • Friendly, outgoing, and very easy to get along with
  • Comfortable around new people
  • Educational support
  • Behavior Modification
  • Academic Support
  • Scheduling
  • Food Preparation
  • Meal Preparation
  • Cleaning
  • Allergy Management
  • Meal Serving
  • Food Safety
  • Child Supervision
  • Schedule creation and maintenance
  • Multitasking abilities
  • Flexible & Adaptable
  • Compassion
  • Self-motivated professional
Work History
11/2022 to Current
Hostess Casey Ng , , Westlake Village, CA
  • Took reservations by phone and informed customers of accurate wait times and availability.
  • Managed over 50 customer calls per day.
  • Brought in new clientele, increasing sales by at least 5%.
  • Answered customer questions about hours, seating and menu information.
  • Assigned reservations to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Became acquainted with regular customers and formed warm and welcoming relationships.
11/2021 to Current
Hostess/Server Self-employeed , , Westlake Village, CA
  • Maintained warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Managed parties of 20-50 people.
  • Successfully tended to up to 400 customers in one shift.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collected orders and relayed them to bartenders and kitchen staff quickly and accurately.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Successfully completed 5-9 hour shifts single handedly with no issues, complaints, or concerns.
  • Demonstrated leadership by training new team members in a thorough and respectful manner.
03/2021 to Current
Pet Care Business Owner/Operator Jordan Levine , , Moorpark, CA
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Managed over 30 clients within 2-month time frame.
  • Provided service to over five clients at one time.
  • Took each individual customers financial situation into consideration and adjusted prices accordingly.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Performed in-house, as well as remote pet care services.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
05/2021 to 11/2021
Private Nanny Yofrutii Frozen Yogurt , , Thousand Oaks, CA
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Managed over three children single-handedly
  • Worked 15+ hour work weeks while maintaining other jobs and staying on top of school
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Drove children to and from school.
  • Drove children to various types of activities, including gymnastics and swim to maintain extracurricular routines.
  • Organized different types of activities to enhance physical and intellectual development.
  • Played games, worked on puzzles and read books to young children.
  • Performed light housekeeping duties, such as dusting, mopping and organizing to keep household efficient and neat.
  • Prepared healthy, age-appropriate snacks and meals.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
05/2017 to 08/2020
Private Nanny Company Name , , Moorpark, CA
  • Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts, and decorations.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Kept areas clean, organized and stocked, and sanitized surfaces.
  • Assisted children with homework assignments and special projects across different
  • Made healthy snacks and meals for 3+ children
  • Subjects to promote academic success.
05/2017 to 03/2020
Customer Service Representative and Cashier Company Name , , Moorpark, CA
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Educated customers on promotions to enhance sales.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Managed to tend to each customer's needs under immense pressure, single-handedly, and in timely manner.
  • Formed casual, professional relationships with locals to ensure increase in repeat business.
  • Consistently received positive customer and company feedback.
  • Thoroughly trained new team members and offered assistance when needed.
  • Restocked and organized merchandise on regular basis.
  • Developed outstanding customer service skills.
  • Developed relationships with customers to make them feel more welcome (remembering names, remembering exact orders, etc.
  • Worked 30+ hour workweek single-handedly.
Education
Expected in 06/2024
Bachelor of Science: Kinesiology
Moorpark College - Moorpark, CA
GPA:

I am currently working towards this degree. I plan to transfer to a local University in the near future.

Expected in 06/2020
GED:
Moorpark High School - Moorpark, CA
GPA:

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Resume Overview

School Attended

  • Moorpark College
  • Moorpark High School

Job Titles Held:

  • Hostess
  • Hostess/Server
  • Pet Care Business Owner/Operator
  • Private Nanny
  • Private Nanny
  • Customer Service Representative and Cashier

Degrees

  • Bachelor of Science
  • GED

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