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premiere event rentals resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Accomplished General management of a multiple warehouse rental business with 3 years of experience delivering superior rental service assistance and customer care. Successfully introduced customers to rental options and drove sales. Upbeat professional dedicated to answering questions and resolving problems.

Hands-on Counter Clerk adept at engaging customers and providing exemplary service or product assistance. Reliable and efficient in management of retail transactions. Prepared to bring organizational skills towards a rewarding new Management opportunity.

Pleasant Counter Clerk skilled in taking and filling orders quickly in fast-paced environments. Spirited individual, offering expertise in cash register systems and all types of transaction processing. Dedicated work ethic and commitment to team contribution.

Rental Sales Agent providing background guiding customers through the policies and procedures of the rental process. Expert at assisting customers, preparing rental agreement information and processing payments. Highly knowledgeable in reservation software.

Accomplished the Owner with 3 years of experience delivering superior rental service assistance and customer care. Successfully introduced customers to rental options and drove sales. Upbeat professional dedicated to answering questions and resolving problems.

Skills
  • Account discrepancy resolution
  • Product knowledge
  • Cash and credit card transactions
  • Merchandise display maintenance
  • Accuracy and efficiency
  • Working collaboratively
  • Data management
  • Multitasking
  • Team management
  • People skills
  • Organizational skills
  • Computer skills
  • Flexible
  • Clerical
  • Friendly, positive attitude
  • Project planning
  • Supervision
  • Teambuilding
  • Problem resolution
  • Customer service
  • Work ethic
  • Leadership
  • Reliable and trustworthy
Experience
09/2018 to Current Premiere Event Rentals General Manager Personal Assistant | City, STATE,
  • Updated and maintained rental agreement files and documents.
  • Answered telephones to assist customers and resolve issues.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Collected payment by processing credit card transactions.
  • Explained policies and reviewed documentation to obtain signatures.
  • Contacted customers and billing parties about overdue rentals and requested expected date of return.
  • Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
  • Prepared and submitted reports to supervisor.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Collected and maintained careful records of rental payments.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
  • Processed customer credit applications for management review to promote increased product sales and growth of customer base.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Handled high-volume invoice processing with minimal supervision.
  • Coded invoices and other records to maintain organized and accurate records.
  • Prepared and updated vendor files, including tax and insurance information.
10/2017 to 03/2018 Winters Tavern Corinne Robinson | City, STATE,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Provided assistance to others to complete tasks on time.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Liaised with management and instructors to receive constructive criticism for areas needing improvement.
10/2000 to 07/2011 General Manager Accounting Manager Roto-Rooter Sewer And Drain | City, STATE,
  • Supervised accounting tasks, which included accounts payable and receivable, general ledger management and expense reporting oversight.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Oversaw cash flow, controlled costs and financial matters.
  • Produced accurate and compliant financial statements, reports, documentation and budget frameworks.
  • Evaluated and approved billing invoices and expense reports to monitor and ensure cash flow and cost containment.
  • Managed all payroll processing and changes for 15 employees.
  • Delivered actionable recommendations to enhance strategic direction and day-to-day accounting operations.
  • Reviewed and approved contracts, expenditures and purchase orders.
  • Delegated tasks to accounting staff of 15 employees based upon strength and expertise.
  • Evaluated and approved contracts, proposals and purchase orders.
  • Organized financial information and modeled data for trend forecasting.
  • Developed, updated and implemented procedures to handle cost controlling and long-term management.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Handled high-volume invoice processing with minimal supervision.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Worked closely with department personnel to produce accurate and timely bills.
  • Prepared and updated vendor files, including tax and insurance information.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
Education and Training
Expected in 06/1996 to to High School Diploma | Sonora High School, Sonora, CA GPA:

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Resume Overview

School Attended

  • Sonora High School

Job Titles Held:

  • Premiere Event Rentals
  • Winters Tavern
  • General Manager Accounting Manager

Degrees

  • High School Diploma

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