Executive Administrative support professional offering versatile office management skills and experience in a healthcare environment. Proficiency in Microsoft Word, Excel and Outlook and Power Point programs. Extensive experience in supporting and managing physician, executive and leadership level professionals. Able to juggle multiple priorities and adapt to change in a fast paced environment without compromising quality or patient care. Looking for an opportunity to work in a busy, fast paced atmosphere focused on quality care and excellence. Well-trained [Job Title] offering vast experience in medical operations, excellent interpersonal communication skills and the organizational savvy to run a hospital facility smoothly.
Excellent communication skills
Practice Executive AssistantSep 2011 - Current North Shore-LIJ Medical Group- University Orthopaedic Associates
Represent and provide both administrative and patient support services for the system executive chairman of the department of Orthopaedic Surgery and administrative scheduling for the site Administrative Director.
Timely response to e-mail communication between on site and off site administrative assistants and leadership.
Maintain confidentiality on high level topics and issues.
Responsible for maintaining administrative and patient care schedules, scheduling meetings in coordination with other executive assistants.
Send out reminders, check for conflicts, keep contact and distribution lists up to date.
Block out schedule for travel time, cancel patients when conflict.
Assist with correspondence, draft and type letters, create spread sheets Prepare materials for meetings, coordinate conference space, reserve conference line, order food if applicable, greet and facilitate on site meetings Maintain calendars for site conference room and site conference line.
Arranged travel for department chairman, booked flights and hotels, register for courses and maintained calendar accordingly.
Create and track requisitions, verify and submit corporate credit card charges and receipts, submit mileage and expense requests for reimbursement, ordered supplies.
Renew membership in professional societies.
Coordinate department chairman's clinical practice, communicate with PA and patients, facilitate patient requests such as disability notes and authorizations, use service excellence to contribute to positive patient experience.
Performed miscellaneous duties as requested by physician and site leadership including copying and distributing journal articles Promoted morale and teamwork through establishing Sunshine Committee and planning social and community service activities for site.
Created and coordinated Volunteer Student Shadowing Program, "WOW" environmental check and assisted with creating protocols for MD coordinator position for site.
Provided administrative and patient care support to two to three orthopaedic surgeons at a time.
Work side by side with physicians to assist with daily office work (callbacks, forms, etc.) Handle all administrative communication and scheduling Oversee communication between physicians and departments within office Coordinate and distribute clinical, administrative and personal schedules Handle communication between physician and patient in regards to patient scheduling, retrieving and triaging phone messages, returning calls as necessary Handle e-mail communication on behalf of physicians Create and distribute documentation, letters, faxes, copies and e-mail.
Communicate with hospital staff and residents on both clinical and administrative level Communicate and coordinate scheduling appointments with company representatives for education or marketing purposes Train incoming administrative assistants Provide coverage throughout office on as needed basis.
Assigned to the Special Projects Team.
Responsible for accurate data entry using Microsoft Access & Excel.
Contacted health insurance companies in order to verify patient coverage, and follow up on claim status.
d HCFA forms for resubmission.
Knowledge of Medical Manager Software, ICD9, Cpt, Medicare codes.
Worked as a team player in order to achieve goals.
Transferred to the Posting Department, and was appointed to the Quality Assurance Staff.
Worked as a member of the NEIC Department (electronic billing).
Responsible to print, read and understand the EDEN & MMNS reports.
A.A: Liberal ArtsSuffolk County Community College Liberal Arts
B.A: Hofstra University
Creative Writing and Literature
CLU credits in Microsoft Outlook and Excel through Center for Learning Institute- North Shore- LIJ Health System:
Administrative, billing, copying, Cpt, Creative Writing, credit, data entry, documentation, e-mail, faxes, forms, insurance, leadership, letters, notes, Director, marketing, materials, Medical Manager, meetings, Microsoft Access, Excel, office, Microsoft Outlook, protocols, Quality Assurance, read, scheduling, spread sheets, teamwork, team player, phone, type, articles