Postal Police Officer, offering expertise in the development of public outreach initiatives and strong advocacy networks targeted at diverse and underserved communities. High level of performance in relationship-building, decision-making and communicating. As a seasoned security officer versed in serving high threat areas, including overseas, I served for 9 years in the United States Navy. Highly-motivated with over 15 years experience in the criminal justice system, including case management, field supervision and weapons training.
Postal Inspection Service Intranet Counterfeit Financial Money Orders
- No data on references currently available Attachments No attachments currently exist.
- Training Start Date End Date Facilities Courses.
- Postal Inspection Service Intranet Voyager Fleet Credit Card Program.
- 06/20/2010 08/14/2010 Career Development Center Postal Police Basic training.
POSTAL POLICE OFFICER Administrative Support
Jun 2010
US Postal Inspection Service
Houston, USA,
Texas
- Describe your qualifications for this vacancy by providing a brief description of your accomplishments that demonstrate that you possess the requirements stated on the job posting.
- These accomplishments may have occurred in various settings.
- 1.
- While serving in a detail capacity as the Inspection Service operations Tech (ISOT) from Jan 2011 -Present, I was tasked with responding to; The State of LA and Southern Texas, over 169 stations, 105 Inspection Service employees and more than 300 phone-calls a week via the National 1-877 number.
- I meticulously familiarized myself with Inspection Service policies and procedures and more so with zip codes and area codes to the Inspectors that handle specified targeted areas and their corresponding domiciles.
- I am able to quickly determine action to be taken and directing our customers to the appropriate departments and/ or agencies via proper departmental policies.
- Due to my prompt assertiveness and my attention to detail, I have significantly reduced the number of discrepancies in reporting and addressing complaints in a timely manner from 12 discrepancies a month down to three discrepancies a month, by verifying customer complaint forms in the Financial Crimes Database (FCD) system and ensuring their complaints are being queried and investigated if deemed necessary.
- 2.
- I have worked with computers and machinery in the ever growing technological world for more than 18 years, providing me the opportunity to work with such software programs as; Microsoft Word, Power Point, Outlook, Fax, Scan Email, Excel, People Soft U.S.
- Navy, Defense Joint Military System (DJMS), Joint Federal Travel Regulations (JFTR), Collection Point Management System(CPMS), Web Box Activity Tracking System (WebBATS), Customer Inquiry and Response System (CICRS), My Post Office, Change of Address Reporting System (COARS), Accurint (Investigators Network for Law Enforcement), Fuel Asset Management System (FAMS), TXPDS Driver License Imagery and Financial Crimes Database (FCD).
- My ability to learn new software, policies and procedures and applying them to my duties has vastly reduced the time it takes me to do a given task such as when I was assigned to assist Inspector Fisher.
- I utilized specialized copier components that allowed me to make ready three compressed files of months' worth of inventory from three vehicles, over 150 credit cards, and more than 528 victims spanning over a seven year time frame to be used as evidentiary support for a trial which was scheduled to commenced the very next week.
- This reduced the work hours it took to have the material presentable from 56 hours to 36 hours.
- Because of my dedication to keeping up with new implemented programs and forms, I am able to come up with concise and informative answers, thus providing case inspectors statistical summaries and reports compiled of classified and or sensitive information.
- This knowledge also aids me in providing assistance and information to our customers via consumer awareness from an array of scams preying on their lack of knowledge.
- 3.
- In order to curtail excess or otherwise unnecessary expenditures such as high gas, vehicle maintenance, supplies, and contractual agreements, I maintained and reconciled receipts and invoices to the eFleetCard system verifying any discrepancies that may cause the Inspection Service a loss.
- During my detail as an ISOT, I have been tasked with inputting 8320's into the eBuy2 system.
- PS Form 8230 is used to certify and authorize payment for goods and services received.
- Failure to submit prompt payments may result in late fees, Prompt Payment Act Interest, or utility shut-off.
- Therefore, my extreme and concise attention to detail has allotted me to expeditiously process and reconcile over 300 payments or receipts while working with either the eFleetCard system or eBuys2 systems, thus ensuring timely payments as soon as the invoices are received to maintain effective Inspection Service and consumer relations.
- 4.
- As an acting ISOT I was required on a daily basis to provide case inspectors with data from various informational systems to aid in the research needed to identify a (or) suspect(s) in a case.
- Possessing the knowledge to be able to research and identify someone through COARS, ACCURINT, and TXPDS Driver License Imagery System via a name, driver's license number, previous crime charges, and or address change is an essential tool as an ISOT.
- I provided case inspectors with accurate real time address or known associate address information that may link a suspect or a victim to a specific crime.
- Thus eliminating possible suspects therefore, resulting in the locality of a suspect in a case and a promising arrest or administrative seizure, such as when I aided general analyst Donna Brown in identifying the location of residents of a PA home that's was to be seized.
- The addressee info provided enabled the seizures to move forward with the required noticing to all addressees who have interest in the property 5.
- The Inspection Service consists of a wide area of support.
- Having worked various Human Resources Departments and most importantly as an ISOT, I developed the ability to be relentlessly resourceful in providing customer service.
- My duties included; properly scheduling the use of our conference room with the District Office, which reinforces our work relations.
- Verifying incoming mail to assure the mail is directed to the correct department and properly preparing the outgoing mail in the evening to ensure prompt flow of correspondents, preparing Power Point presentations for Inspector Maxwell, creating victim Excel spread sheets for Inspector Harden, transcribing taped interviews in English and Spanish for Inspector Boyden, compiling investigative information while creating recovered MT letters for Inspector Palomar, address verifications for General Analyst Brown and Lowry, imputing 509Bs (mail volume attacks), and fake USPS money order logs.
- As a result of my dependability, determination, effectiveness and over all quality of work, several Inspectors requested my assistance with searches, Power Point productions, and Excel worksheets.
- Thus, providing a positive mission support work environment.
- Postal service Intranet Passport application acceptance -.
- 01/06/2009 01/06/2009 Postal Service Classroom Electrical Safety Awareness.
US POSTAL SERVICE
Houston, USA,
Texas
- As Acting OIC I handled the daily business of the Barker Post Office.
- I trained three new employees on POS ONE systems and customer sales and services.
- I trained and qualified two new employees on passport acceptance procedures in a variety of circumstances.
- I trained two casual clerks on mail distribution and mark ups.
- I did the stations monthly stamp stock inventory audits and ordered what we needed.
- I also conducted audits on employee cash reserve and corrected any overages or shortages.I verified clerk money orders.
- I ran all the back office reports such as EDW, COARS,EFlash, EFleet,CPMS,CSDRS My Post Office and addressed any ECC's we may have received.
- I processed payroll and time and attendance for the station's employees.
- I managed the staff employee schedules and always accomodated scheduled leave and unscheduled leave with trained casuals on call.
- Position Type Detail Assignment.
Postal Service Classroom Revenue Generation for Retail Associates
Postal Service Classroom WebBats Training
Postal Service Classroom FY08 Anit
- Inpection Service classroom Anonymous Mail Retail:Craft:EAS.
Postal Service Classroom RET
Postal Servive Classroom Rate Case Training for Retail
Postal Service Classroom FIN: Most Suspicious Window Stories
- Postal Service Classroom SAF: Susp Powder Ecercise: Small Office.
Postal Sercice Classroom FMLA Definitions and Overview
TACS Supervisory
Dec 2006 -
Dec 2006
Postal Service Classroom Financial Literacy and Education
Postal Service Classroom WEI Training Talks- Discretionary
- Postal Service Classroom FY06 WEI EAS and Craft Mandatory training.
AVSEC Hazardous Materials Acceptance
- Postal Service Classroom FIN:Bank Secrecy Act: Overview.
Retail Associate/Passport Clerk/PO BOX Clerk
Oct 2005 -
Jun 2010
Position Type Postal United States Postal Service
Houston, USA,
Texas
- As a Sales and Services Associate I assisted customer service with packages and mailing products.I maintaind the po box section as a box clerk by changing locks for turn around rentals, properly forwarding box mail as customers close their boxes and the annual box verification reports.
- I was the insurance claims examiner for station providing customers with necessary paper work to file their claims if I deemed their claims were with in guide lines.
- I submitted their insurance claims for payment processing.
- I promoted our priority mail and express mail services by keeping our customers informed of our extra services and showing how mail friendly the Postal service materials can be.
- I verified the true authenticity of documentation for initiated passports applications and passport photos.
- I provided relief to the OIC on occasion while performing adimistrative duties such as payroll, time and attendance, staff schedules, incoming and outgoing station mail, weekly station maintence reports,any and all staff required directives.
- Position Type Postal.
Disbursing Clerk 2nd Class Petty Officer/Supply Cordinator/Travel Claim Examiner
Aug 1995 -
Aug 2004
United States Navy
- While serving in the U.S.
- Navy my primary trade job non-combat was as a Disburing clerk, processing payroll for more than 15000 sailors, I handled accounts recievables from and for international merchants while port side overseas I maintained onboard atm machines and credit cards, I ordered and distributed supplies.I maintained account logs for Southern San Diego Personnel Support Detachment.
- I maintained the Detachment Optar of $111,200.00.
- While stationed in San Diego I was a travel claims examiner, processing and answering inquiries involving travel settlements for active, retired and reserve personnel via IATS.
- Position Type Non Postal.
- Position Grade E5.
05/01/2005
N. Harris Montgomery College
Houston,
Texas
USA Education Level: Undrgrad deg start/not compltd
06/01/2002
San Diego City College
San Diego California USA Education Level: Undrgrad deg start/not compltd Subject: ACE_CRED_Mil_Exp
High School Graduate:
06/05/1995
Jefferson Davis Sr. High School
Houston,
Texas
Special Skills / Associations
Certification Of Appreciation -HISD for Outstanding Service Volunteers in Public Schools:
2011
Letter Of Commendation -PerSuppAct WEST SD
Navy Marine Corps Relief Scociety for outstanding success in the 2002 Campaign Letter Of Commendation - PerSuppAct PT Loma for Sel. Junior Sailor of the Year for 2001 Letter Of Commendation - PerSuppAct WEST Outstanding Performance as Seps/Trvl/Cust SVC Clerk 2001 Letter Of Commendation - Rear Admirial, USN Commander Submarine Group Seven On-site surprise audit 2000 Certificate of Appreciation - Marcial A.Sablan Elm Sch. Lunch-time Scholars Tutorial Program Agana, Guam 2000 Letter Of Appreciation - Commanding Officer CDR P. Talwar civil and communitive responsibilites
Postal Service Classroom Make That Connection!
10/31/2005 11/04/2005 Postal Service Classroom Sales and Service Retail Training Program:
Postal Service Classroom FY06 WEI EAS and Craft Mandatory training Postal Service Classroom WEI Training Talks- Discretionary Postal Service Classroom Orientation for New Employees: Postal Careers
Fleet TRG CTR SD Disbursing Clerk Travel Payments A-542-0013:
NAV TEC TRG CTR Meridian MS Disbersing Clerk "A" School
08/23/1995 10/30/1995 US NAVAL TRG CTR Great Lakes Chicago IL US NAVY Boot Camp:
