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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Hard worker and easy learner

Skills
  • Drainage systems repair
  • Custom plumbing systems specialist
  • Customer service
  • High-energy attitude
  • Store maintenance
  • Leadership
  • Employee management
Education and Training
Southwest Community College Memphis, TN, Expected in 06/2006 – – High School Diploma : - GPA :
Experience
Emcor Group, Inc. - Plumber
Greenville, SC, 12/2019 - Current
  • Created and submitted daily reports on progress of all plumbing projects.
  • Installed and replaced water heaters, drain pipes and water supply lines.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Installed and inspected new and existing plumbing lines
  • Cleaned drains and plumbing fixtures using such tools as drain cable and jetter hose to remove clogs.
  • Installed and repaired gas lines and hot and cold water lines.
Gila River Health Care - Groundskeeper
Gila River Districts, AZ, 08/2017 - 12/2019
  • Created and implemented programs for pest control, garden maintenance, composting and other related topics.
  • Performed seasonal activities, including snow removal, landscaping, lawn mowing, applying fertilizer to plants and foliage.
  • Arranged shrubs and flowers to create landscape effects.
  • Applied fertilizers and pesticides to lawns and grounds on regular basis to control weeds, insect infestation diseases and to maintain soil fertility.
  • Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
  • Removed trash and debris from grounds and placed in waste receptacles.
  • Cleared grounds by raking leaves and removing downed tree branches.
  • Swapped out plant containers and flowerbeds each spring, summer and fall.
  • Prepared soil and gardens for planting with mulch and sod.
  • Safely operated bobcats and tractor equipment to maintain grounds and to remove all unwanted trees.
  • Selected bulbs, bushes, trees and flowers for planting.
  • Trimmed shrubbery and trees and carried out general garden maintenance.
Wendy's - Shift Manager
Clearwater, FL, 03/2015 - 08/2017
  • Ran daily reports to assess performance and make proactive adjustments.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Managed and mentored up to 15 staff members.
  • Trained and supervised staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Mentored and supported new employees to maximize team performance.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Studied existing procedures and policies to offer optimal leadership to employees when standing in for absent managers.
  • Reviewed employee performance every week and delivered constructive feedback to improve weaknesses.
Vpne Parking Solutions - Customer Service Associate
Providence, RI, 08/2012 - 05/2015
  • Drove team success by completing assigned task quickly and accurately.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended optimal merchandise based on customer needs and desires.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended merchandise to customers based on needs and preferences.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Delivered [Product or Service] to customer locations.
  • Improved customer satisfaction by finding creative solutions to problems.

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Resume Overview

School Attended

  • Southwest Community College

Job Titles Held:

  • Plumber
  • Groundskeeper
  • Shift Manager
  • Customer Service Associate

Degrees

  • High School Diploma

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