Human Resources lead in design, implementation, and training of the Infor Enterprise Resource system.
Consolidated over twenty human resource systems to a single system, resulting in elimination of 90% of errors due to multiple system entries and 75% reduction in human resource and payroll inquiries due to new self-service tools.
Led the initiative for the acquisition and implementation of a Time, Attendance and Scheduling System (TASS), which enabled the elimination of department specific paper-based scheduling, time cards, and time off requests resulting in a 30% improvement of payroll calculation accuracy and 65% reduction of time card collection effort.
Human Resource Consultant September 2010 to Current
Trusted consultant providing human resource expertise and strategic guidance to City leaders including talent management, recruitment, classification and compensation, coaching and development, change management, and organizational development.
Engage with outside Consultants on standardizing and improving inter-departmental processes and procedures including payroll processing, job requisitions, and accounting.
Provide consultation to City leadership ensuring human resource compliance with state and federal laws, the City's thirty separate Collective Bargaining Agreements, City policies, and civil service rules.
Work with subject matter experts to develop and update training materials, policies, and procedures to reflect changes in business processes and best practices.
Collaborated with the Human Resource Director to co-lead a strategic organizational development initiative modifying from a decentralized payroll to a shared services model.
Key steps included analysis of current and future roles and responsibilities, process mapping, and structural reorganization.
Responsible for presenting change management initiatives to City leaders and employees to mitigate organizational cultural resistance to change and establish an understanding City-wide business process changes.
Partner with the Executive Committee and City leaders to identify opportunities, recommend changes, and implement strategies and best practices to achieve the City's goals.
Assist City leadership in utilizing HR metrics and analytics to enable decision-making and forecasting.
Human Resource Consultant III October 2007 to September 2010
Consulted with City leaders on human resources needs in a variety of areas including classification, compensation, recruitment, talent acquisition, training, and organizational development.
Conducted multiple incumbent classifications and compensation studies.
Evaluated job profiles, interviewed employees and City leaders, assessed similar job duties and compensation across the City.
Compiled information using a quantitative analysis tool and determined appropriate job classification and compensation.
Worked with City management and bargaining union representatives to receive their approval of newly created or adjusted job classifications/positions.
Determined accurate bargaining union, pay grade, FLSA classification, and compensation through comparison of external market analysis and internal pay equity throughout the City's thirty bargaining union salary contracts.
Testified at Civil Service grievance hearings where employees challenged job classification determination or exam results.
Collaborate with City leadership and attorneys to build testimony, evidence, and exhibits in order to uphold original outcome.
Testified at employee Civil Service grievance hearings collaborating with City lawyers to build testimony, evidence, and exhibits.
Completed confidential workplace conduct investigations such as claims of discrimination, harassment, and violence in the workplace.
Reviewed applicable laws and City policies, interviewed all parties involved, documented the findings, and provided a summary report to City management and the Human Resource Director.
Human Resource Consultant II October 2005 to September 2007
Partnered with hiring managers regarding employee talent management and creation of selection exams for employment opportunities to ensure the most qualified candidate is selected.
Conducted single incumbent classification and compensation studies by analyzing and assessing job duties and responsibilities in conjunction with quantitative analysis to determine appropriate job classification.
Worked with City management and bargaining union representatives to receive their approval of new or updated competency based job descriptions/specifications.
Developed the Professional/Technical Training Academy by conducting a needs assessment with employees, tying the assessment results with the organization's strategic initiatives, and partnering with a local technical college to customize a four-day training for city employees.
Attained Myers-Briggs Type Indicator (MBTI) qualification certification; delivered the training to City employees, enhancing communication in the workplace.
doherty employer service august.
Benefits Specialist January 2004 to October 2005
Consulted with the employees from 80 assigned clients through-out the United States to explain and administer their health and welfare benefits including medical, dental, basic life, voluntary life, short term disability, long term disability, accidental death and dismemberment, and section 125 flexible spending.
Designed and frequently presented benefit orientations to new employees explaining benefit options.
Designed client-specific benefit orientations; frequently delivered for both open enrollment and new hires.
Communicated open enrollment benefit package changes from brokers to clients; partnered with clients to choose the best price and service combinations for client employees.
Adjudicated the organization's monthly Spectera vision bill for 1600 employees.
Human Resource Administrator January 2001 to July 2004united bankers' bank september
Trusted advisor providing guidance to managers and employees in a broad range of human resource generalist functions including talent management, payroll, FMLA, benefits, and COBRA.
Coached managers through employee relations issues; including documentation, discipline, and performance improvement plans, while facilitating workplace respect and strengthening communication between employees and management.
Prepared and submitted the organization's Affirmative Action Plan and EEO Report, researching and implementing updates in federal/state regulations, and compiling and analyzing yearly compliance report data.
Developed and executed a new Staff Orientation and Mentorship Program resulting in reduced turnover and positive employee feedback showing improved job satisfaction.
Designed and implemented payroll system change from ADP to Ceridian software, enhancing the employee experience by moving to an employee self-service web-based system.
Supervised the Human Resource Assistant who prepared and processed bi-weekly payroll for 75 exempt, non-exempt, and commissioned employees.
Responsible for workers compensation claims and OSHA compliance through filing first report of injury forms with employees and supervisors, preparing and maintaining the OSHA 300 log, and compiling and posting yearly OSHA form 300A log summary.
Master of Business Administration : July 2010
Master of Arts : Human Resource Management and Organizational Development, June 2006Human Resource Management and Organizational Development the college of saint scholastica
Bachelors of Business Administration : Human Resource Management, May 2001University of MinnesotaHuman Resource Management
Duluth volunteer Mentor, Guadalupe Alternative Program - St Paul MN 2010-2012 Provided guidance for high-school students facing learning and family challenges. Member of the Science Museum of Minnesota Professional Advisory Board : 2012
Experienced human resource professional with proven expertise in organizational development, classification and compensation, talent management, and strategy implementation. Strong leader with a reputation for proactive problem solving and creative solutions in challenging situations. Valued partner sought out by colleagues and managers as a trusted consultant and advisor.
Master of Business Administration : July 2010 Master of Arts : Human Resource Management and Organizational Development , June 2006 Bachelors of Business Administration : Human Resource Management , May 2001 Duluth volunteer Mentor, Guadalupe Alternative Program - St Paul MN 2010-2012 Provided guidance for high-school students facing learning and family challenges. Member of the Science Museum of Minnesota Professional Advisory Board : 2012
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