A position as Dual Rate/Assistant Shift Manager which will utilize my solid gaming background, knowledge, and supervisory experience; coupled with my excellent problem solving, communication, and associate/guest relations skills.
SUMMARY OF QUALIFICATIONS
Offering more than 32 years of experience in the Casino/Gaming Industry, encompassing expertise in casino games supervision, operation, and protection; games/player training; personnel management; policy and procedure formulation; and associate/guest relations.
Gaming experience includes: Pre-opening and opening stages of five casinos.... Dealing, training, and monitoring Black Jack, Craps, Baccarat, Roulette, Poker, Pai Gow Poker, and Pai Gow (tiles)... Teaching/instructing dealers schools, games protection (supervisory level), technical and guest service seminars... Updating/revising procedural and policy manuals... Forming card counting teams for casino... In-depth knowledge of gaming regulations for many states... Establishing and maintaining positive associate/guest relations... Conducting basic strategy, card counting, and game protection seminars... Teaching customer service classes.
Personal Strengths includes: Excellent planning, organizational, and interpersonal communications skills... Ability to manage a great variety of tasks and responsibilities simultaneously and effectively... Exercise prudent judgment in decision-making areas... Team player with the proven ability to train and motivate others through effective communication... Career reflect hard work, reliability, competence, and confidence underscored by personal commitment to excellence.
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