Pharmacy Manager Resume Example
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PHARMACY MANAGER
Summary
Resourceful Pharmacist with 9 years' retail, hospital, clinical, mail-order, and long-term care pharmacy experience collectively in reviewing prescriptions to process and dispense medications. Talented in coordinating with pharmacy staff to prioritize urgent requests while simultaneously driving accuracy, safety and confidentiality of patient information. Expert communicator when working closely with staff, numerous patients, administrators and healthcare professionals.
Skills
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Experience
Pharmacy Manager | 06/2015 to Current
Unitedhealth Group Inc. - Tuscaloosa , AL
Unitedhealth Group Inc. - Tuscaloosa , AL
- Checked and dispensed accuracy of prescriptions, provided immunizations, and counseled patients on new medications
- Trained, taught, and developed new hire pharmacy interns, newly hired pharmacy technicians, new graduate pharmacists using quality assurances and replenishment activities
- Managed pharmacy duties such as scheduling, drug inventory, employee retention, patient complaints, and quality control
- Utilized professional judgement using pharmacy resources and available data to ensure appropriateness of medications dispensed
- Identified opportunities to increase prescription dispensing related to product movement, pack sizes, and system recommendations
- Annual inventory and procurement of control and non-control substances
- Monitored performance of automated dispensing equipment through troubleshooting, analyzing efficiency, developing procedures, and supervising technical functions when issues may arise
- Partnered with local HIV specialty clinic to increase prescriptions sales for high risk patient populations by 10%
- Increased immunization sales by 87% by screening diabetic patients and recommending hepatitis B and pneumonia immunizations
- Increased prescription volume from 1,000 to 1,600 prescriptions a week
- Created a system to drastically change medication adherence from 65% to 79%
- Transformed an underperforming pharmacy in an underserved area to a top performing pharmacy in 2 years
- Supervised team of 1 pharmacy intern, 4 pharmacy technicians and 2 pharmacy clerks per pharmacy shift
- Achieved substantial medication adherence by using market expertise and business knowledge to make proactive decisions through platforms such as mirixa and outcomes that matter
- Established and administered annual budget with effective controls to prevent overage, minimize employee turnover and support sustainability objectives
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth through community immunization clinics, health fairs, and doctor detailing quarterly
Retail Pharmacy Intern | 04/2012 to 06/2015
The University Of Kansas Hospital - Mission , KS
The University Of Kansas Hospital - Mission , KS
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases
- Recommended OTC devices or medication options to help mitigate individual symptoms
- Provided friendly customer service at drop-off and pick-up counters
- Performed blood pressure, cholesterol, blood glucose point of care testing on patients
- Updated patient profiles and prescriptions in Connexus with a strong focus on accuracy
- Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
Hospital Pharmacy Intern | 08/2011 to 04/2012
Amita Health - Lapeer , MI
Amita Health - Lapeer , MI
- Compounded and prepared intravenous products utilizing USP 797 techniques
- Advised patients on medication side effects and contraindications and explained how to properly take medicine
- Interacted with healthcare professionals to support timely and proper processing of prescriptions with special emphasis on drug interactions, allergies, and IV compatibility
- Enforced adherence to infection control protocols through clean room processes
- Stocked, labeled and delivered medications to patients, caregivers, and dispensing medical cabinets
- Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock
Long-term Care Pharmacy Technician | 05/2010 to 08/2011
Omnicare - City , STATE
Omnicare - City , STATE
Education and Training
University of Arkansas For Medical Sciences 2015 - City, State
PharmD.
Pharmacy
Henderson State University 2010 - City, State
Bachelor of Science
Chemistry
- Minored in Biology & Business Administration
Activities and Honors
- APhA
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Resume Overview
School Attended
- University of Arkansas For Medical Sciences 2015
- Henderson State University 2010
Job Titles Held:
- Pharmacy Manager
- Retail Pharmacy Intern
- Hospital Pharmacy Intern
- Long-term Care Pharmacy Technician
Degrees
- PharmD.
Bachelor of Science
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