Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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PROFESSIONAL SUMMARY
Energetic Pharmacist offering seven years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Detail -oriented and skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with outstanding interpersonal skills to maintain positive relationships with all levels of staff, clients, management and healthcare administrators. Adept at checking prescriptions to deliver error-free orders while meticulously maintaining patient drug histories. Organized and respectful professional maintains flexible schedule and adapts to unique business and customer needs.
ACCOMPLISHMENTS
Achieved Best Capstone Research Project Award for the the Class of 2015.
SKILLS
Medication Therapy Management
Operating Plans Development
Pharmaceutical Care
Interdisciplinary Collaboration
Quality Improvement Plans
Problem-Solving Skills
Regulatory Requirements
Patient Data Management Systems
Medication dispensing and immunizing
Directing pharmacy operations
EDUCATION
Doctor of Pharmacy: Pharmacy, Expected in 2015 Chicago State University - Chicago, IL GPA:
Bachelor of Science: Biology, Expected in 2007 Loyola University of Chicago - Chicago, IL GPA:
PHARMACY EXPERIENCE
Pharmacist, 12/2019 to Current Basha's – Gilbert, AZ,
Educated patients about possible drug interactions and gave special administration instructions.
Applied motivational interviewing techniques on key disease states to promote medication adherence and lifestyle modifications in order to improve patient therapeutic outcomes.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Communicated potential issues and reactions to specific medications for patients ranging from children and teenagers to adults and geriatrics.
Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Examined complicated medication regimens to identify problems or gaps in treatment and make appropriate recommendations.
Implemented information security protocols to protect financial and patient data and reduce potential for data breaches.
Provided consultations and answered inquiries of average of 50 calls per day, including calls to patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use.
Pharmacist, 11/2018 to 12/2019 Basha's – Litchfield Park, AZ,
Collaborated with colleagues, technicians and leading pharmacists in effective prioritization and filling of orders.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Reported adverse drug events (ADE) and medication errors in alignment with regulatory policies and procedures.
Stayed current with third-party payer policies and procedures to prevent payment issues.
Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education.
Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
Effectively resolved insurance rejections and other billing issues.
Pharmacist Intern, 08/2010 to 01/2014 Methodist Health System – Cedar Hill, TX,
Shadowed senior pharmacy staff to learn proper procedures.
Delivered training on medical device use and storage to enhance support for different groups of patients.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Performed blood pressure and blood glucose tests on patients.
Updated patient profiles and prescriptions in RxConnect with a strong focus on accuracy.
Worked as part of a team of 2 pharmacy interns and 2 pharmacy technicians.
Pharmacy Technician, 11/2008 to 07/2010 Southern New Hampshire Medical Center – Merrimack, NH,
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Stocked, labeled and inventoried medication with strong commitment to accuracy, efficiency and service quality.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Processed over 500 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Supervised four pharmacy technicians and coordinated day-to-day assignments.
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