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pharmacist resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Capable Pharmacist well-versed in collaborating with patients and healthcare team members to help alleviate symptoms and address root causes of medical issues. Experienced in calculating doses, preparing compounds and securing storage to protect inventories. Work well with diverse groups by applying conversational English and Spanish abilities. Collaborative and customer-focused with proven ability to partner with multi-disciplinary teams to discuss medications and potential drug interactions. Excellent communication with passion for educating patients on medication therapies.

Skills
  • Medication dispensing and immunizing
  • Pharmacy operations management
  • Verifying orders
  • Customer service, education, and counseling
Work History
10/2012 to Current
Pharmacist Coborn's Waseca, MN,
  • Counseled patients regarding proper intake of medications.
  • Delivered training on device use and storage to enhance support for different groups of patients.
  • Supervised and coached team of pharmacy technicians and trainees.
  • Conducted blood pressure screenings and counseled patients on hypertension.
  • Exhibited proficiency in IV and chemo compounding.
  • Supervised work of pharmacy clerk and technicians to optimize service quality and productivity.
  • Collaborated with colleagues, technicians and leading pharmacists in effective prioritization and filling of orders.
  • Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.
  • Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
  • Verified and labeled prescriptions with 8 point check.
  • Reported adverse drug events (ADE) and medication errors in alignment with regulatory policies and procedures.
  • Prepared more than 3000 prescriptions each week.
  • Responded to questions and discussed side-effects of specific brand-name and generic pharmaceuticals.
  • Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels.
  • Created and modified weekly schedules for all staff.
  • Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
  • Advised patients on medication side effects and contraindications and explained how to properly take medicine.
  • Complied with strict health, industry and organizational regulations to maintain patient safety.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
  • Interpreted prescription orders, dispensed medications and counseled patients on drugs.
  • Taught patients how to use medical devices such as glucose meters and oximeters.
  • Stayed current with third-party payer policies and procedures to prevent payment issues.
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
  • Ran and presented public seminars to educate local residents about diabetes and heart disease.
  • Maintained appropriate drug records and completed reports as necessary.
  • Administered wide range of immunization and contraception options in alignment with individual needs.
  • Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
  • Ordered supplies and medications to maintain inventory levels.
11/2004 to 09/2012
Assistant Manager Value City Furniture Hagerstown, MD,
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Increased sales revenues by [Number]% over [Timeframe] by promoting complementary products and educating customers about store promotions.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Monitored security and handled incidents calmly.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
11/2000 to 07/2004
Pharmacy Technician St. Charles Health System Myrtle Point, OR,
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Coordinated verification and filling of more than 2000 daily prescriptions in high-volume pharmacy environment.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Processed over 2000 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Entered and processed patients' prescriptions into internal system.
  • Counted, measured and compounded medications following standard procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Communicated instructions to patients or caregivers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Processed incoming drug orders.
  • Collected co-payments or full payments from customers.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Education
Expected in 06/2012 to to
Doctor of Pharmacy: Pharmacy
University Of Southern California - Los Angeles, CA
GPA:
Expected in 06/2008 to to
Bachelor of Science: Social Sciences
University Of Southern California - Los Angeles, CA
GPA:
Expected in 06/2004 to to
Associate of Arts: Liberal Arts And General Studies
West Los Angeles College - Culver City, CA
GPA:
Accomplishments
  • Supervised team of 50 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
Affiliations
  • American Society of Health-System Pharmacists (ASHP)
  • American Pharmacy Association (APhA)

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Resume Overview

School Attended

  • University Of Southern California
  • University Of Southern California
  • West Los Angeles College

Job Titles Held:

  • Pharmacist
  • Assistant Manager
  • Pharmacy Technician

Degrees

  • Doctor of Pharmacy
  • Bachelor of Science
  • Associate of Arts

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