Resourceful Pharmacist with 17 years experience in reviewing prescriptions to process and dispense medications. Talented in coordinating with pharmacy staff to prioritize urgent requests while simultaneously driving accuracy, safety and confidentiality of patient information. Expert communicator when working closely with staff, numerous patients, administrators and healthcare professionals. Excellent customer service skills.
Skills
Drug interaction understanding
Controlled drug logging
Dispensing medicines
Interpreting orders
Supervising technicians
Recall monitoring
Administering vaccines
Calculating doses
Verifying inventory
Overseeing pharmacy operations
Monthly narcotic inventories
Profitability understanding
Proper storage understanding
Employee training
Regulatory requirements
Supply ordering
Dosing recommendations
Quality assurance controls
Resolving complaints
Experience
03/2012 to 11/2020
PharmacistGiant Eagle – Pickerington, OH,
Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.
Monitored medication inventory levels and kept detailed documentation in company software.
Prioritized and consistently accomplished customer satisfaction and loyalty by fostering relationships with patients.
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Reviewed packages and medication bottles for proper labeling before distributing to patients.
Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
Maintained compliance with healthcare, industry and facility rules and regulations.
Checked medications for content, accuracy and completeness of all drug packaging and labeling.
Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
09/2009 to 01/2012
Pharmacy ManagerSpartannash – Caro, MI,
Updated procedures necessary for compounding, mixing, packaging and labeling medications.
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
Trained pharmacy interns and newly hired technicians.
Administered vaccines to immunize patients against communicable diseases.
Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
Assessed safety procedures and federal regulations to maintain pharmacy compliance.
Supervised team of pharmacy technicians, interns and support staff.
Worked closely with store manager to maintain day-to-day operations.
Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
Oversaw work activities, performance and service quality of pharmacy staff.
Created and implemented policies and procedures for effective pharmacy management.
Ordered all supplies needed for pharmacy and kept tabs on inventory levels.
Solicited medical history information from patients to provide best and most effective medical advice.
Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
06/2004 to 08/2009
Pharmacist ManagerKroger – Salt Lake City, UT,
Managed medical supply inventory, complying with all applicable laws and regulations.
Counseled patients on proper use of medication and potential side effects.
Developed system of inventory recordkeeping and control to detect any shortages or discrepancies in controlled substances.
Labeled all products appropriately, including cautionary and auxiliary information.
Monitored medication inventory levels and kept detailed documentation in company software.
Educated staff on pharmacy-related issues and policy updates, including regulatory changes, drug recalls and investigational studies.
Calculated dosage, filled prescriptions and prepared prescription labels.
Checked medication orders against appropriate standards of care and recommended therapy changes to treating physicians and facility staff.
Communicated with patients with compassion while keeping medical information private.
Managed operations in accordance with budget requirements.
Trained pharmacy interns and newly hired technicians.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Ordered all supplies needed for pharmacy and kept tabs on inventory levels.
Education and Training
Expected in 05/2004 to to
Doctor of Pharmacy: Pharmacy Southwestern Oklahoma State University - Weatherford, OK GPA:
Expected in 05/2000 to to
Bachelor of Science: Biology The University Of Texas Of The Permian Basin - Odessa, TX GPA:
Expected in 05/1997 to to
Associate of Science: General Studies Midland College - Midland, TX GPA:
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