LiveCareer-Resume

pds resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Results-oriented individual with over five years of experience in being passionate about helping clients lead fulfilling lives. A year of being a sales associate where every goal I strived to exceed. Proven relationship-building and time management skills in fast-paced restaurant environments with a collective time of three years over the past six years. Able to meet customers needs and build bonds with the customer for an overall more enjoyable experience whether it be shopping for jewelry to dining out with the family, or caring for an individual client. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers.

Skills
  • Effective customer communication
  • Team collaboration
  • Cash handling accuracy
  • Dispute mediation
  • Inventory control procedures
  • Merchandising knowledge
  • Relationship selling
  • Strategic planning
  • Sales development
  • Customer- and service-oriented
  • Outgoing personality
  • Written and oral communication skills
  • Team player mentality
  • Listening skills
Experience
03/2016 to Current PDS Mcmenamins | Salem, OR,
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Provided ongoing compassionate patient care for each client.
  • Assisted with meal planning to meet nutritional plans.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Laundered clothing and bedding to prevent infection.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
10/2020 to 09/2021 Server Richemont | Minneapolis, MN,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
02/2020 to 02/2021 Key Holder Piercing Pagoda Of Zale | City, STATE,
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Partnered with store leadership team to learn and understand management processes and reports.
  • Managed stock demands and employee shift schedules and adapted professionally to unexpected changes.
  • Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Maintained and achieved measurable goals to improve sales.
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
Education and Training
Expected in 05/2013 to to High School Diploma | Lawrence County High School, Louisa, KY GPA:

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Resume Overview

School Attended

  • Lawrence County High School

Job Titles Held:

  • PDS
  • Server
  • Key Holder

Degrees

  • High School Diploma

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