PCT Resume Example
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PCT
Summary
Knowledgeable and compassionate customer service professional with 20+ years of experience and several years in management. I am passionate about helping people, whether it be in the workplace or in my personal life. I have always been a loyal, dedicated and reliable employee that works diligently to get the job done to the best of my ability. I am successful at maintaining positive relationships with customers, co-workers and managers. I am driven to motivate and encourage the team to reach its full potential.
Skills
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Experience
Amherst Holdings Llc | Fort Myers , FLBrand Ambassador & Event Manager05/2015 - Current
- I work with many agencies, have built relationships with clients, and have earned a reputation as a reputable, and reliable product specialist.
- Managed and mentored a team of up to ten Brand Ambassadors.
- Increased product awareness and sales by educating consumers and obtaining data.
- Took high quality photos for social media marketing campaigns.
- Measured and reported on marketing campaign performance, gained insights and compared results against goals to identify strengths and weaknesses.
- Worked many types of events in the industry including festivals, concerts, corporate events, guerilla marketing, trade shows, special events and fundraisers.
Analysis Group | Los Angeles , CAArea Property Manager10/2020 - 06/2021
- Manage day-to-day operations for four properties, 383 units in total.
- Developed and managed highly skilled on-site staff at all four locations through effective recruitment, training and motivation.
- Manage routine maintenance and emergency response services provided by contractors and vendors.
- Collect and maintain careful records of rental payments.
- Inspect properties regularly to identify deficiencies and schedule repairs.
- Manage all day-to-day activities involving tenants, subcontractors and property management.
- Foster good working relationships with owners and residents.
- Oversee daily operations, maintenance and administration of various properties.
- Plan and execute monthly community events.
Aerostar International | City , STATEExecutive Assistant08/2012 - 12/2018
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Worked closely with auditors during review process, providing clerical support and completing assigned tasks.
- Restocked office and break room supplies to maximize team productivity.
- Tracked and submitted employee timesheets for payroll processing.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Created shipping labels and made deliveries, both local and to shipping facilities.
Elliott Center Of Chiropractic | City , STATEHead Chiropractic Technician10/2006 - 12/2011
- Promoted to Head Tech after two years of employment;
- Earned a great reputation and built relationships with patients.
- Adjusted patients' extremities using and electronic device.
- Scheduled, checked patients in and out.
- Took high quality, very specific, upper cervical X-rays for the doctors to examine for patient adjustments.
- Input data into EZNotes for office records and insurance companies.
- Ordered and received disposable supplies and created SAP purchase orders.
- Supervised and trained new hired Chiropractic Technicians.
- Identified operational improvements to drive efficiency and quality of care.
- Partnered with administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Designed and mailed out biannual promotions to increase revenue.
Education and Training
Roger State Univeristy | City, StateBachelor of Arts in Studio Arts05/2015
Claremore High School | City, StateHigh School Diploma05/1998
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Resume Overview
School Attended
- Roger State Univeristy
- Claremore High School
Job Titles Held:
- Brand Ambassador & Event Manager
- Area Property Manager
- Executive Assistant
- Head Chiropractic Technician
Degrees
- Bachelor of Arts in Studio Arts
High School Diploma
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