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PCT Resume Example

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KC
PCT
Summary

Knowledgeable and compassionate customer service professional with 20+ years of experience and several years in management. I am passionate about helping people, whether it be in the workplace or in my personal life. I have always been a loyal, dedicated and reliable employee that works diligently to get the job done to the best of my ability. I am successful at maintaining positive relationships with customers, co-workers and managers. I am driven to motivate and encourage the team to reach its full potential.

Skills
  • Staff development
  • Project management
  • Leadership
  • Motivated
  • Customer Service
  • Organization
  • Imaginative thinking
  • Patience
  • Supervision
  • Team management
  • Planning and coordination
  • Critical thinking
  • Problem resolution
  • MS Office
  • Communication skills
  • Event planning and execution
Experience
Amherst Holdings Llc | Fort Myers , FLBrand Ambassador & Event Manager05/2015 - Current
  • I work with many agencies, have built relationships with clients, and have earned a reputation as a reputable, and reliable product specialist.
  • Managed and mentored a team of up to ten Brand Ambassadors.
  • Increased product awareness and sales by educating consumers and obtaining data.
  • Took high quality photos for social media marketing campaigns.
  • Measured and reported on marketing campaign performance, gained insights and compared results against goals to identify strengths and weaknesses.
  • Worked many types of events in the industry including festivals, concerts, corporate events, guerilla marketing, trade shows, special events and fundraisers.
Analysis Group | Los Angeles , CAArea Property Manager10/2020 - 06/2021
  • Manage day-to-day operations for four properties, 383 units in total.
  • Developed and managed highly skilled on-site staff at all four locations through effective recruitment, training and motivation.
  • Manage routine maintenance and emergency response services provided by contractors and vendors.
  • Collect and maintain careful records of rental payments.
  • Inspect properties regularly to identify deficiencies and schedule repairs.
  • Manage all day-to-day activities involving tenants, subcontractors and property management.
  • Foster good working relationships with owners and residents.
  • Oversee daily operations, maintenance and administration of various properties.
  • Plan and execute monthly community events.
Aerostar International | City , STATEExecutive Assistant08/2012 - 12/2018
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Worked closely with auditors during review process, providing clerical support and completing assigned tasks.
  • Restocked office and break room supplies to maximize team productivity.
  • Tracked and submitted employee timesheets for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Created shipping labels and made deliveries, both local and to shipping facilities.
Elliott Center Of Chiropractic | City , STATEHead Chiropractic Technician10/2006 - 12/2011
  • Promoted to Head Tech after two years of employment;
  • Earned a great reputation and built relationships with patients.
  • Adjusted patients' extremities using and electronic device.
  • Scheduled, checked patients in and out.
  • Took high quality, very specific, upper cervical X-rays for the doctors to examine for patient adjustments.
  • Input data into EZNotes for office records and insurance companies.
  • Ordered and received disposable supplies and created SAP purchase orders.
  • Supervised and trained new hired Chiropractic Technicians.
  • Identified operational improvements to drive efficiency and quality of care.
  • Partnered with administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Designed and mailed out biannual promotions to increase revenue.
Education and Training
Roger State Univeristy | City, StateBachelor of Arts in Studio Arts05/2015
Claremore High School | City, StateHigh School Diploma05/1998
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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Resume Overview

School Attended

  • Roger State Univeristy
  • Claremore High School

Job Titles Held:

  • Brand Ambassador & Event Manager
  • Area Property Manager
  • Executive Assistant
  • Head Chiropractic Technician

Degrees

  • Bachelor of Arts in Studio Arts
    High School Diploma

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