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pct resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated and compassionate healthcare professional with extensive experience in sample collection, blood draw, IV insertion and infection control. Maintains composure and makes accurate decisions in fast-paced, unpredictable and stressful environments. History of interfacing seamlessly with doctors, specialized support services, patients and visiting families.

Skills
  • Leadership and mentoring abilities
  • Clinical supervision
  • Student evaluation abilities
  • Performing physical assessments
  • Supervision
  • Organizational skills
  • Flexible
  • PPE use
  • Clerical
  • Data management
  • Active listening
  • Teambuilding
  • Working collaboratively
  • Basic Math
Experience
PCT, 03/2019 - 07/2022
Allina Health Systems Eden Prairie, MN,
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Restocked unit frequently with necessary medical supplies.
  • Kept instruments and equipment clean and sanitized.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Assisted patients with essential ambulatory care for transport to and from facility.
  • Moved patients in and out of vehicles and lifted on and off beds.
  • Cleaned, disinfected, and prepared rooms for incoming patients.
  • Maintained schedules by delivering patients safely and on time to procedure rooms.
  • Transport items to laboratory or pharmacy, verifying proper documentation and delivery to authorized personnel.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Medical Assistant/Clinic Office Coordinator, 12/2011 - 02/2019
Emerson Hospital Concord, MA,
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Recognized by management for providing exceptional customer service.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Handled delegated tasks.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Created agendas and communication materials for team meetings.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Collaborated with others to discuss new [Type] opportunities.
  • Performed site evaluations, customer surveys and team audits.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
CNA, 05/2009 - 03/2011
Decatur County Memorial Hospital Greensburg, IN,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Supported diagnostic and treatment procedures by setting up and operating specialized medical equipment.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Comforted patients and provided each with reassurance and encouragement.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Assisted with adequate nutrition and fluid intake.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Assisted patients gently and respectfully with daily living activities and documented care per unit protocols.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
Education and Training
Certificate: LVN, Expected in 2015
-
Vista College - El Paso, TX,
GPA:
Status -
Certificate: Medical Assistant, Expected in 2008
-
Kaplan - Beaumont, TX,
GPA:
Status -
High School Diploma: , Expected in 2004
-
East Chamber ISD - Winnie, TX,
GPA:
Status -
Activities and Honors

CPR Certification

GPA 4.0 Honors

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Resume Overview

School Attended

  • Vista College
  • Kaplan
  • East Chamber ISD

Job Titles Held:

  • PCT
  • Medical Assistant/Clinic Office Coordinator
  • CNA

Degrees

  • Certificate
  • Certificate
  • High School Diploma

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