Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying the need and to develop and deliver creative solutions. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.

  • Acute and rehabilitative care
  • Clinical training
  • Infection control standards
  • Medical device products and services
  • Healthcare expertise
  • Emergency protocols
  • Emergency procedures
  • Active listening
  • Experience in leadership
  • Teambuilding
  • Systems implementation
  • Workforce training
  • Work flow planning
  • Risk management
  • Staff training and mentoring
  • Quality assurance and control
09/2021 to Current Vaccine Coordinator/Team Leader Cancer Treatment Centers Of America | Racine, WI,
  • Fostered positive employee relationships through communication, training and development coaching.
  • Led 1 and Co-Lead 1 project teams for COVID-19 sites concurrently for 5 months
  • Solved problems, handled escalated issues and mitigated risks.
  • Oversaw daily workloads and workflow for smooth operations.
  • Delegated work assignments and prioritized tasks
  • Supervised and monitored team productivity by observing daily activities such as number of clients (over 3k daily) for testing and Vaccine.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Planned and optimized storage work processes to improve fulfillment system efficiency.
  • Coordinated work schedules and distributed tasks to 25+ employees in 4 department.
  • Set up and troubleshoot all computers, scanners and printers for all related sites. (PDHI software)
03/2021 to 09/2022 PCT Preceptor/Champion Coxhealth | Springfield, MO,
  • Head PCT for entire Fresenius Kidney Care Southeast Region for all PCTs In-Center and Home Department.
  • Worked directly with Regional VP to gather information from The Town Hall to design and create Policy and Procedures that will manufacture a safe, positive and productive work environment that encourages respect for everyone.
  • Assessed clinical education needs and patient and client teaching needs using various methods.
  • Juggled multiple projects and tasks to ensure quality and timely delivery.
  • Monthly meetings with Clinical Managers to update and inform on any changes and expectations of PCT to ensure positive a healthy work environment
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Created project plans with established timelines, assigned to appropriate teams and managed appropriately via emails and phone
  • Established and enforced clear goals to keep employees working collaboratively.
02/2013 to 09/2022 PCT Westside Regional Medical Center | City, STATE,
  • Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment.
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
  • Transported patients from rooms and prepared for treatments.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Operated hemodialysis machine to provide dialysis treatment for patients with kidney failure.
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Skilled CCHT positively committed to monitoring data and quality measures in collaboration with providers to continually improve patient care and support services. Dedicated to providing individualized care and promoting health without sacrificing comfort. Fosters relationships and coordinate with healthcare professionals to advance patient care.
  • Cleaned access area, including fistula, graft and catheter with antiseptic solution.
  • Discontinued dialysis treatment according to established procedures.
07/2005 to 02/2011 Preceptor PCT Company Name | City, State,
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Responded to bell or light signal calls to assist patients with needs.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
  • Collected and labeled specimens to prepare for delivery to laboratory.
05/2002 to 10/2004 Nurse Technician Company Name | City, State,
  • Collected and documented vital signs to track current patient conditions.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Comforted patients and provided each with reassurance and encouragement.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Assisted with adequate nutrition and fluid intake.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Used mobility devices to transport patients.
  • Watched over patients to identify potential symptoms of medical conditions.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Assisted nurses with cleaning G-tube, J-tube and regular catheter insertion.
Education and Training
Expected in Associate of Science | Nursing Revelation University of Florida, Miami, FL, GPA:
Expected in | Nursing Broward College, Fort Lauderdale, FL GPA:
Expected in | Nursing Indian River Community College, Davie, FL, GPA:
Expected in | Nursing PreceptorWilliam T. McFatter Technical College, Fort Lauderdale, FL GPA:
Full Professional
Full Professional
  • Certified Clinical Hemodialysis Technician - 2021
  • BLS

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School Attended

  • Revelation University of Florida
  • Broward College
  • Indian River Community College
  • PreceptorWilliam T. McFatter Technical College

Job Titles Held:

  • Vaccine Coordinator/Team Leader
  • PCT Preceptor/Champion
  • PCT
  • Preceptor PCT
  • Nurse Technician


  • Associate of Science
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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