Payoff Specialist, 04/2014 to Current
PLANET HOME LENDING – Meriden, Connecticut
Processed Mortgage Payoff Request for third party vendors by opening tasks in the loan system; keying in necessary information to produce payoff statements upon receiving necessary borrower authorizations which were sent via Fax and email in the allotted guidelines set by the department. Assisted with the release of paid mortgages by proof reading releases, logging recorded releases in system and mailing paid documents to the borrower.
Member Service Representative II, 12/2012 to 05/2013
Personal Care America Federal Credit Union – Trumbull, Connecticut
Assisted account holders with their account transactions in person, phone and internet. Processed ETF (Electronic Funds Transfers), Checking and ATM transaction positing and verifying and resolving any exceptions. Balanced cash drawer and bank account on a daily basis; including check scanning. Processed domestic and international wire transfers in accordance with regulatory compliance. Resolved any processing issues with vendors.
PERSONAL CARE AMERICA FEDERAL CREDIT UNION – Trumbull, Connecticut
Mail Processing Clerk, 01/1990 to 01/1993
AMES DEPARTMENT STORE – Westport, Connecticut
Night Cash Office Clerk, 01/1986 to 01/1988
BURLINGTON COAT FACTORY – Stratford, Connecticut
Office Manager, 06/1984 to 06/2012
UNITED STATES POSTAL SERVICE – Bridgeport, Connecticut
Sales and Receipts Processor, 01/1983 to 01/1984
