To obtain employment at a health care facility where I can fully utilize my Nursing, Management, Educator experience, education and cultural awareness to provide the best care possible to all patients through collaboration with management and staff.
Responsible for creating a culture of Patient Safety throughout the Military Treatment Facility (MTF) by engaging the leadership, assigned staff and promoting the compliance of processes, Trusted Care and focusing on patient centeredness.
Involved in the promotion of collaboration across the departments and encouraging teamwork.
Responsible for identifying errors and trends by the healthcare teams and presenting them to the applicable clinic and soliciting interventions to eliminate the potential of harm or its recurrence.
Managing all patient safety reporting and assigning investigators and handlers to determine where the deficiency existed and initiate corrective action for future prevention.
Responsible for keeping the MTF leadership abreast of all trends, harm to patients and identifying those that go above and beyond and deserve recognition for their performance, such as good catches which identify risk factors prior errors occurring.
Responsible for maintaining records of Patient Safety and TeamSTEPPS training.
Creating weekly reports of accomplishments and monthly reports for a final annual summary report of the current year.
Performing observations of the check-in of patients in all clinics, ensuring the proper identification of patients to prevent errors either in medication administration, outpatient invasive procedures or record uploading into the electronic medical record.
Responsible for the delivery of the Trusted Care principles and themes within the MTF, i.e.
respect for people, duty to speak up, patient centeredness, leadership involvement and others.
TeamSTEPPS instructor for all new arrivals, whether military, civil service or contractor staff.
April 2015 to January 2016
GCRMCAlamogordo, NMCare Coordinator
Responsible for facilitating appropriate health care services throughout the continuum of care for the patient by screening and obtaining essential data and determining the patient's needs prior to and up to discharge.
Utilize collaborative and systematic processes to assess, plan and coordinate the implementation of services and necessities that meet the individual's health needs; for example, Durable Medical Equipment (DME), Home Health services in the form of nursing care, physical, occupational or speech therapy upon discharge for improved patient outcomes in their health.
Communicated with physician, other health care providers and payers to ensure quality care and promote fiscal responsibility through the appropriate utilization of resources while simultaneously ensuring the best health care delivery.
Facilitated the overall quality, completeness and accuracy of the medical record to ensure discharges and /or transfers to a different level of care were efficiently processed.
November 2014 to April 2015
Med CenterLas Cruces, NMCare Coordinator
Responsible for facilitating appropriate health care services throughout the continuum of care for the patient.
Utilize collaborative and systematic processes to assess, plan and coordinate the implementation of services that meet the individual's health needs.
Communicated with physicians, health care providers and payers to ensure quality care and promote fiscal responsibility through the appropriate utilization of resources.
February 2013 to November 2014
Tricare Service Mgr.| UHC M&V, HAFB
Managed the activities of the Tricare Service Center (TSC) to ensure compliance with contractual requirements and maintenance of customer service standards.
Served as the primary liaison between the Military Treatment Facility (MTF) regarding TSC operations, network adequacy/availability, and referral/authorization issues.
Maintained ongoing communications with the MTF Referral Management Center and/or MTF TRICARE Operations staff to resolve identified referral and authorization issues
(January 2013) Seeking suitable and rewarding employment.
October 2011 to December 2012
GSS, Betty DareAlamogordo, NMDirector of Nursing
Ensured the provision of quality nursing care on a 24-hour basis to the residents of the Good Samaritan Society Betty Dare (GSSBD) in accordance with Federal, State and Local standards and regulations.
Monitored the job performance of the nursing staff and Nursing Department performance evaluations, completed performance evaluations of Restorative Care Coordinators, Care Plan Coordinators, Nurse Supervisors, and initiated employee hiring, promotions and terminations.
Assured compliance with the regulations pertaining to care plans and resident assessments to ensure the residents received the best care possible.
Assisted with preparation of the Departmental Annual Budget, maintained the operating budgets for personnel/medical equipment and made recommendations on the purchase of capital equipment necessary for nursing operations.
August 2011 to December 2012
Provided instruction to students based on course syllabus.
Responsible for connecting the classroom material and its real-life application and accommodating the varied learning styles and paces of clinical students.
Responsible for coordinating student rotations or site visits and for helping students understand their duties in different settings.
Ensured that the clinical lessons tie in with classroom lessons that have already been completed so that students have the necessary knowledge base for their laboratory or clinic lesson.
Supervised the student's instruction and execution of learned didactic nursing skills during site visits and rotations, providing guidance as the students work with nursing staff.
Graded clinical performance and care plans created by the students.
GCRMCAlamogordo, NMStaff Nurse
Registered Nurse with a Baccalaureate in the Science of
Delivered direct patient care by performing physical
assessments, to include evaluating for the psychosocial and/or emotional needs
of the patient
Provided patient and family teaching; performed daily
triages assessments of assigned patients and kept physicians abreast of patient
Administered medications as assigned; serves as a
resource person for knowledge of medication uses, side effects, and dosage;
checks for proper medication order and documented medications administered and
educated patients of medication administration
Obtained required consent forms for any invasive
procedures, to administer immunizations and other consent required procedures
Notified the pharmacy of physician approved
prescriptions; reviews drug samples to insure they have not exceeded the
expiration date; and labeled multiuse medication vials such as insulin
January 2002 to December 2004
Dept.of VA ServicesAlamogordo, NMAdmin Clerk
October 1999 to December 2002
S&H RVAlamogordo, NMManager
November 1979 to October 1999
HAFB, NMMaster Sergeant
with a Baccalaureate in the Science of Nursing.
Delivered direct patient care by performing physical assessments, to include evaluating for the psychosocial and/or emotional needs of the patient.
Provided patient and family teaching; performed daily triages assessments of assigned patients and kept physicians abreast of patient status.
Administered medications as assigned; serves as a resource person for knowledge of medication uses, side effects, and dosage; checks for proper medication order and documented medications administered and educated patients of medication administration.
Obtained required consent forms for any invasive procedures, to administer immunizations and other consent required procedures.
Notified the pharmacy of physician approved prescriptions; reviews drug samples to insure they have not exceeded the expiration date; and labeled multiuse medication vials such as insulin
Charge Nurse, Medical/Surgical/Telemetry Departments.
Responsible for supervising and assisting the nursing staff and providing administrative support and patient care.
Directed the admission, discharge and general flow of patients and assigned nurses to patients.
Provided guidance on administering care to new patients or those with special needs and answered questions regarding health care delivery protocol.
Worked with other nurses and patients to create plans of care individualized to patient's needs.
Developed and implemented training courses and seminars to help train educate and develop new nursing staff.
Performed evaluations and counseled nurses on unsatisfactory performance.
Provided one-on-one patient care when nurses were at the max of the nurse-to-patient ratio.
Education and Training
New Mexico State University Undergraduate Studies ADNUndergraduate Studies