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Passport Examiner Resume Example

Resume Score: 80%

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PASSPORT EXAMINER
Professional Summary
Skills
  • Strong interpersonal skills
  • Case management
  • Ability to work using my own initiative
  • Quick learner
  • Proactive mindset
  • Critical thinking
  • Team building
  • Attention to detail
  • Filing and data archiving
  • Adheres to customer service procedures
  • Relationship building
  • Multi-tasking strength
Work History
Passport ExaminerFeb 2015 - May 2016
Her Majesty's Passport OfficePeterborough, United Kindgdom

Maintaining the integrity of the UK passport by examining applications, confirming identity and establishing the nationality of the applicant and to approve for issue those that meet legislative and policy requirements.

Provide effective and timely customer care to internal and external customers in line with current guidance and best practice.

Develop and maintain knowledge of legislation, policy, procedure and security guidelines in order to complete all work in accordance with Her Majesty's Passport Office.

Examine documentation and all other presented evidence to identify potentially fraudulent applications in accordance with fraud awareness training.

Respond to customer enquiries and complaints in writing, by telephone and face-to-face to the appropriate standard and in accordance with established policy and procedural instruction. 


Delivery SupervisorFeb 2015 - Apr 2016
H&M (Hennes and Mauritz ltd.)Peterborough, United Kingdom
    • Daily tasks include actively working with garments, receiving, processing and delegating the delivery procedures to ensure that the high standards are maintained and met at all times. 
    • To make decisions as well as giving my input at staff meetings.
    • Working effectively in the team and actively supporting my colleagues.
    • Following store routines, policies and guidelines to assist loss prevention and safety.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.


Sales AdvisorOct 2012 - Feb 2015
H&M (Hennes and Mauritz ltd.)Peterborough, United Kingdom

The ability to recognise sales opportunities and maximise selling potential.

Being open to feedback and to communicate with your team and managers in a clear and straightforward way.

The ability to multitask and handle the pressure of a busy day.

Providing excellent customer service to maximise sales on the sales floor, in the fitting rooms and at the cash desk.

Processing customer transactions at the cash desk.

Helping to prepare season sales and campaigns


Education
High School Diploma: 2014
Thomas Deacon AcademyPeterborough, United Kingdom
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Her Majesty's Passport Office
  • H&M (Hennes and Mauritz ltd.)

School Attended

  • Thomas Deacon Academy

Job Titles Held:

  • Passport Examiner
  • Delivery Supervisor
  • Sales Advisor

Degrees

  • High School Diploma : 2014

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