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Parts Runner/ Custodial/ Asst. Tech Resume Example

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PARTS RUNNER/ CUSTODIAL/ ASST. TECH
Summary

I have always been a huge supporter of customer service. All of my jobs have taught me how to handle the satisfaction of customers and get the job done right. I am a hard worker with retail and food service experience. I am very eager to learn more and continue to make customers happy and satisfied.

Experience
February 2013 to July 2013Bickford Senior Living - Mission , KS
  • 00a.m- 9:00a.m I was on the morning stock crew.
  • The first duty i was given was to unload the merchandise with the forklift and the "Starwars" machine.
  • The deliveries in the mornings included large shipments of merchandise, which i was given to sort and organize once they arrived.
  • The work included heavy lifting and movement of pallets onto the sales floor.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Worked with the management team to implement the proper division of responsibilities.
August 2011 to December 2012Bickford Senior Living - Bloomington , IL
  • I was responsible for stocking the shelves of the store after hours.
  • My job included locating and sorting goods off the trucks and onto the pallets into the designated isles.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Trained most new sales associates each quarter.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Parts Runner/ Custodial/ Asst. Tech
July 2010 to December 2010
KRON Bluegrass International - City , STATE
  • In the beginning of my shift, i was assigned to custodial work around the offices designated.
  • My duties were to dust commercial cars, run the floor cleaner, and clean anything that was needed.
  • I was assigned to clean oil spills and clean up after the techs around the warehouse.
  • Everyday around lunch time i was assigned to run parts around Kentucky to different cities.
  • That job included going to places, dropping off parts, picking up payments and returning to the shop.
  • At the end of the day, I would shadow the techs and management while they taught me the basics of putting together and fixing 18 wheelers, buses, etc.
  • Basically any motor bigger than a V10.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Verified that all customers received receipts for their purchases.
  • Worked with the management team to implement the proper division of responsibilities.
  • Actively pursued personal learning and development opportunities.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
Associate/ Cook
April 2008 to May 2010
City , STATE
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Trained all new sales associates each quarter.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Followed up with over half the customers each week to verify that they were satisfied with purchases.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Education
High School Diploma : 1 2010Henry Clay High School - City, State
Skills
cash register, closing, Credit, customer relations, customer satisfaction, customer service, forklift, inventory, listening, Merchandising, window, oil, policies, POS, problem solver, Retail sales, sales, shadow, team player
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

65Fair
Resume Strength
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  • Word choice
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Henry Clay High School

Job Titles Held:

  • Parts Runner/ Custodial/ Asst. Tech
  • Associate/ Cook

Degrees

  • High School Diploma : 1 2010

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