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paralegal resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
  • Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions.
  • Confident communicator recognized for consistently receiving excellent customer feedback. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
  • Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
  • Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
  • Enthusiastic Paralegal supports attorneys in managing heavy caseloads and achieving strategic goals. Displays strong communication skills when interacting with court personnel, opposing counsel and clients. Quickly develops institutional knowledge and expertise of firm and products to accomplish quality work.
Skills
  • Civil Litigation
  • Conflict Resolution
  • Legal Correspondence
  • Critical Thinking
  • Database Searching
  • Document Management
  • Strong Research Skills
  • Superb Legal Research Skills
  • Summary Writing
  • Legal Terminology
  • Conflict Mediation
  • File and Records Management
  • Troubleshooting Complex Problems
  • National Federation of Paralegal Associates
  • Information Confidentiality
  • Office Administration
  • Document Control Support
  • Complex Problem Solving
  • Bankruptcy Law
  • Microsoft Office
  • Filing System Organization
  • Deposition Briefings
  • Verbal and Written Communication
  • Understands Confidentiality
  • Report Writing
  • Legal Research
  • Relationship Building
  • Correspondence and Legal Forms Drafting
  • Risk Management
  • Expert in Bankruptcies
  • Expertise in Legal Proceedings
Experience
Paralegal, 03/2003 to 12/2022
Foundation CapitalMyrtle Point, OR,
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Prepared clients for appointments, depositions and testimony.
  • Identified and analyzed legal documents, discoveries and contracts.
  • Interviewed clients and obtained vital case information to support associates.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Organized exhibits for trial by preparing materials and supporting documentation.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Used WestLaw and LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.
  • Participated in client interviews, observed questioning process and documented information.
  • Trained staff on office procedures and case-specific duties.
  • Coordinated subpoena services and other support activities for legal office.
  • Reduced workflow downtime by effectively organizing and managing client billing and case management files.
  • Organized and prepared case exhibits and evidence for trial.
  • Examined causes and remedies to torts, personal injury and contracts.
  • Drafted motions, briefs and other legal documents.
  • Initiated and responded to claims, gathered and presented evidence and counseled clients.
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Exceeded team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
  • Researched and developed jury presentations and exhibits.
  • Mitigated project gaps by training staff on legal best practices and protocols.
  • Booked travel arrangements for law firm.
  • Consulted with clients, witnesses and legal professionals to define and document case details.
  • Responded to client calls and inquiries to deliver applicable information.
  • Drafted, received and tracked due diligence checklist.
  • Liaised with multiple departments to facilitate responsive documents and document retention.
  • Handled clerical needs of busy large firm with more than twenty attorneys and staff.
  • Observed privacy laws to prevent breaches and protect data.
  • Processed assigned cases according to company and client service level agreements.
  • Used technology tools to create graphically engaging news posts, online materials and additional content and tools to facilitate expedient trials and drive communication.
  • Facilitated efficient communication between judges, court administration, government agencies and attorneys.
  • Entered client data into computer program to manage records and customer relationships
Home Care Provider, 01/2019 to 01/2022
Foundation CapitalPhoenix, AZ,
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Improved patient outlook and daily living through compassionate care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Planned optimal meals based on established nutritional plans.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted patients with personal care to alleviate burden on family members.
  • Tracked and reported clients' progress based on observations and conversations.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
Paralegal, 01/2015 to 01/2019
Hon. Judge Louis AnglesCity, STATE,
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Prepared clients for appointments, depositions and testimony.
  • Identified and analyzed legal documents, discoveries and contracts.
  • Interviewed clients and obtained vital case information to support associates.
  • Entered client data into [Software] to manage records and customer relationships
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Used WestLaw and LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.
  • Trained staff on office procedures and case-specific duties.
  • Reduced workflow downtime by effectively organizing and managing client billing and case management files.
  • Drafted motions, briefs and other legal documents.
  • Initiated and responded to claims, gathered and presented evidence and counseled clients.
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Scheduled, adjusted and changed appointments ten attorneys.
  • Exceeded team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
  • Researched cases and attained affidavits to support supervisors and case needs.
  • Responded to client calls and inquiries to deliver applicable information.
  • Drafted, received and tracked due diligence checklist.
Education and Training
Associate of Arts: Paralegal, Expected in 05/2000 to Kansas City College of Legal Studies - Kansas City,
GPA:
Bachelor of Arts: , Expected in 05/1998 to Wright Business School - Lenexa, KS,
GPA:

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Resume Overview

School Attended

  • Kansas City College of Legal Studies
  • Wright Business School

Job Titles Held:

  • Paralegal
  • Home Care Provider
  • Paralegal

Degrees

  • Associate of Arts
  • Bachelor of Arts

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